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no support for vbseo

This is a discussion on no support for vbseo within the vBSEO Reviews forums, part of the Announcements & Pre-Sales category; i have sent 3 messages to support and still no answer? as a paid service this is unacceptable. Marc...

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  #1  
Old 05-17-2007, 12:19 PM
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Real Name: marc
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no support for vbseo
i have sent 3 messages to support and still no answer? as a paid service this is unacceptable.

Marc
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  #2  
Old 05-17-2007, 01:06 PM
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I see one support ticket from you, related to a traffic question. Was there another issue you were having?
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Old 05-17-2007, 01:13 PM
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i sent 2 previous messages with the same ? to someone on the support staff too.
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Old 05-17-2007, 03:52 PM
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All support issues should be submitted via our support ticketing system:
http://www.vbseo.com/tickets/
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Old 05-17-2007, 04:19 PM
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We didn't have a chance to reply to your ticket earlier, because we handle the severe problems first. Since yours was more of a question, we were unable to reply until today. Sorry for the delay.
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Old 05-17-2007, 09:20 PM
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I'd like to sale the vbseo support is really superior I think you will be pleased once you get familiar with the system.


cheers
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