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vbseo.php caused your server to run out of memory

This is a discussion on vbseo.php caused your server to run out of memory within the Troubleshooting forums, part of the vBSEO SEO Plugin category; hi, we have recently installed vbseo on our site and from last 2 days our server went offline due to ...

  1. #1
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    vbseo.php caused your server to run out of memory

    hi,

    we have recently installed vbseo on our site and from last 2 days our server went offline due to vbseo.php..now our host asked us to either disable this script or contact to vbseo team about this.

    our server (host gator)


    • Intel Xeon 3360 (Quad Core)
    • 2 GB DDR3 Memory
    • 2 x 250 GB Hard Drive


    plz help us. thanks

  2. #2
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    bump.

  3. #3
    vBSEO.com Webmaster Array Mert Gökçeimam's Avatar
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    Hello,

    vBSEO.php is just a wrapper file . Normally the executed script behind is different however as all files are directed to vbseo.php your host may think the issue is related to vbseo.php

    99.9% the issue is actually caused by over loaded server. Please supply a phpinfo page link , your online user + guest average with 15 min cookie timeout and your load level average when vBSEO is deactivate .

    You are also running an RC version on your server. You should always run latest released Gold version.
    Mert Gökçeimam / Crawlability Inc.

    vBSEO 3.6.0 Alpha Önizlemesi - Including Like Tree
    Unveiling the NEW vBSEO Sitemap Generator 3.0 - available NOW for vBSEO Customers!


    Twitter:@Depkac
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    Quote Originally Posted by Mert Gökçeimam View Post
    Hello,

    vBSEO.php is just a wrapper file . Normally the executed script behind is different however as all files are directed to vbseo.php your host may think the issue is related to vbseo.php

    99.9% the issue is actually caused by over loaded server. Please supply a phpinfo page link , your online user + guest average with 15 min cookie timeout and your load level average when vBSEO is deactivate .

    You are also running an RC version on your server. You should always run latest released Gold version.
    thanks for replying...here is link

    Code:
    http://www.thepaktv.com/phpinfo.php
    normally 300-400 user online and at peak time 600 user online.

    how can i download gold version ?

  5. #5
    vBSEO.com Webmaster Array Mert Gökçeimam's Avatar
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    Hello ,

    Your server doesn't seem to be optimized at all. you need to optimize your server.

    Is your server shared hosting or vPS ?
    Mert Gökçeimam / Crawlability Inc.

    vBSEO 3.6.0 Alpha Önizlemesi - Including Like Tree
    Unveiling the NEW vBSEO Sitemap Generator 3.0 - available NOW for vBSEO Customers!


    Twitter:@Depkac
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    dedicated server.

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    I have the same problem with a new forum fresh installation database blank(new), sometimes the css brake and dont load all the page.

    Error Log
    Code:
    (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/domain/public_html/vbseo.php, referer: http://www.domain.com/forum.php   
    (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/domain/public_html/cron.php, referer: http://www.domain.com/forum.php
    So i disabled all the vbseo and delete the .htacess (vbseo) in the root, and the problem show in the same way brake layout sometimes and the forum is new and is not public yet so there is no users only my testing.[/CODE]

    But now the error show the is file css.php creating memory problem, so i move the css files to the filesystem:
    AdminCP/Setting/Options-Style and Language Settings

    Now i have to do some other tests to check the problem come back, but this is strange.

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    vBSEO.com Webmaster Array Mert Gökçeimam's Avatar
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    Quote Originally Posted by thepaktv View Post
    dedicated server.

    Hello ,

    You basically need to optimize your server and highly possible increase your ram size. 2gb ram is nothing for a board that can reach 600 users on peak times. You should also try to compile PHP as apache module instead of fastcgi or cgi
    Mert Gökçeimam / Crawlability Inc.

    vBSEO 3.6.0 Alpha Önizlemesi - Including Like Tree
    Unveiling the NEW vBSEO Sitemap Generator 3.0 - available NOW for vBSEO Customers!


    Twitter:@Depkac
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    vBSEO.com Webmaster Array Mert Gökçeimam's Avatar
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    Quote Originally Posted by AntonioP View Post
    I have the same problem with a new forum fresh installation database blank(new), sometimes the css brake and dont load all the page.

    Error Log
    Code:
    (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/domain/public_html/vbseo.php, referer: http://www.domain.com/forum.php   
    (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/domain/public_html/cron.php, referer: http://www.domain.com/forum.php
    So i disabled all the vbseo and delete the .htacess (vbseo) in the root, and the problem show in the same way brake layout sometimes and the forum is new and is not public yet so there is no users only my testing.

    But now the error show the is file css.php creating memory problem, so i move the css files to the filesystem:
    AdminCP/Setting/Options-Style and Language Settings

    Now i have to do some other tests to check the problem come back, but this is strange.

    That error is directly related to your server. Your server administrator seem to define wrong settings for suphp which needs to be corrected.
    Mert Gökçeimam / Crawlability Inc.

    vBSEO 3.6.0 Alpha Önizlemesi - Including Like Tree
    Unveiling the NEW vBSEO Sitemap Generator 3.0 - available NOW for vBSEO Customers!


    Twitter:@Depkac
    Personal Blog : Mert Gökçeimam

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    Quote Originally Posted by Mert Gökçeimam View Post
    That error is directly related to your server. Your server administrator seem to define wrong settings for suphp which needs to be corrected.
    Any recommendation to talk to the host? Because this is a Shared host, because this a new forum, and so the database is empty.

    Best Regards

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    Quote Originally Posted by Mert Gökçeimam View Post
    Hello ,

    You basically need to optimize your server and highly possible increase your ram size. 2gb ram is nothing for a board that can reach 600 users on peak times. You should also try to compile PHP as apache module instead of fastcgi or cgi
    Mert how we can optimize if we are not able to do it?
    Does vbseo provide this service? or... what did u suggest?

  12. #12
    vBSEO.com Webmaster Array Mert Gökçeimam's Avatar
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    We are sorry but we don't offer such services as company. There are many third party companies that offer this kind of service , or you can try hiring a freelancer.
    Mert Gökçeimam / Crawlability Inc.

    vBSEO 3.6.0 Alpha Önizlemesi - Including Like Tree
    Unveiling the NEW vBSEO Sitemap Generator 3.0 - available NOW for vBSEO Customers!


    Twitter:@Depkac
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