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Upgrade Problem

This is a discussion on Upgrade Problem within the Troubleshooting forums, part of the vBSEO SEO Plugin category; I went to upgrade today after waiting for a bit and boy was that stupid. I upgraded and I get ...

  1. #1
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    Ryan
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    Upgrade Problem

    I went to upgrade today after waiting for a bit and boy was that stupid. I upgraded and I get an error saying that the version I am running is not registered or expired when its not. I checked everything. I also sent in a contact forum which has been responded to and that received and an error when I did it.

    My forum now sits unoperational because I cant even unistall it when I try it still gives me errors.

    HELP!

  2. #2
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    Keith Cohen
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    Hello.

    Please open a Support Ticket here: http://www.vbseo.com/support/

    Please include your vbseocp.php password, and if possible a temporary FTP account that we can use to troubleshoot.

    Thanks
    Last edited by Juan Muriente; 05-06-2006 at 06:57 AM.

  3. #3
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    thanks for the quick response. I wish my first request went the same way. Unfortunatley it didnt and you should check your contact method. You should also warn thoughs who are going to upgrade about the need to re-register their URLS.

    Thanks
    Ryan
    Last edited by Juan Muriente; 05-06-2006 at 06:58 AM.

  4. #4
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    Keith Cohen
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    Which contact method did you try before? I don't see any other support tickets from you.

    Upgrading normally isn't an issue, but problems do occur from time to time.
    Last edited by Juan Muriente; 05-06-2006 at 06:58 AM.

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