Unregistered showing on forum

[Clancy]

Yesterday I copied my forum over to my testing server and now on my live forum it is showing unregistered in red.

How can I fix this.

Clancy

[briansol]

you need a seperate test license (free). put a ticket in to request one.

[Clancy]

Thanks briansol,

But I can't put a ticket in without paying for a new license.

... and even so, why is it showing up as unregistered on my main site?

Thanks for any help.

Clancy

[Clancy]

Well my forum is unusable until I get this resolved and I've had to turn it off.

What do I need to do? I have stopped using the plugin on my testing server (didn't even need it on there). But still my main forum has unregistered and is causing all kinds of problems.

If I turn the plugin off then all my URLs go back to being how they were. Lot's of 404 problems then.

Do I need to pay the $149 to upgrade to get this sorted out?

Clancy

[Clancy]

My main forum site is showing properly again after changing the URL back. That was my mistake.

If I can just turn the plugin off on my testing server then I shouldn't need the separate license I guess, is that right? But how can I go about getting the free license without having access to support here or is that impossible to do?

Thanks

Clancy

[Keith Cohen]

Your license must be active in order to receive "official" support via the Ticket System, and that's where you would request a test license.

You just need to renew though, not purchase a whole new license. Renewing gives you another year of Updated Versions, and Support.

[Shadab]

And renewals cost only $35 USD, not the whole $149.

[Clancy]

Thanks for your help. I will renew my license.

Cheers

Clancy