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Setup failed

This is a discussion on Setup failed within the Troubleshooting forums, part of the vBSEO SEO Plugin category; I downloaded the software, uploaded the upload file to my forum directory, uploaded the .httacess file and now the forum ...

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    Member atlanticangler's Avatar
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    Exclamation Setup failed

    I downloaded the software, uploaded the upload file to my forum directory, uploaded the .httacess file and now the forum is disabled. Please help me get this back online.

    Atlantic Anglers - Your On-Line Fishing Community - Powered by vBulletin

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    Seems to be working now (you can remove all vBSEO files and the .htaccess file to recover).

    What was the error you received?

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    Also, your site seems to be running very slowly for me now (without vBSEO installed). What are your current server CPU load levels?

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    Member atlanticangler's Avatar
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    I removed the .htaccess file and the forum is working correctly. I followed the instructions for installation, other than the .htaccess file. I know this isn't correct...

    As far as the server CPU load, I'm not sure. It is a dedicated server with a 3.0 P4 with a gig of RAM. Only has 5 small websites.

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    Member atlanticangler's Avatar
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    Okay, I uploaded the files from the "upload" folder to the forum directory. When I go to my forum, I get this message. "
    Code:
    The file /var/www/vhosts/atlanticanglers.com/httpdocs/forum/vbseo.php cannot be decoded by this version of the ionCube Loader. If you are the administrator of this site then please install the latest version of the ionCube Loader.
    "

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    Did you upload the ioncube folder that came with your download?

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    That message means that your server has an older version of ionCube loaded. You can ask your host to upgrade for you, or if it's a dedicated server and you have root access, you can open a support ticket here to have it upgraded.

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    Quote Originally Posted by atlanticangler View Post
    I removed the .htaccess file and the forum is working correctly. I followed the instructions for installation, other than the .htaccess file. I know this isn't correct...

    As far as the server CPU load, I'm not sure. It is a dedicated server with a 3.0 P4 with a gig of RAM. Only has 5 small websites.
    In the AdminCP of vBulletin, on the main screen, it will show your load levels.

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    Member atlanticangler's Avatar
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    How do I open a trouble ticket so I can get this back up and running?

    I do have shell access.

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    For now, go to your control panel, and disable vbseo, that will get you back running. Then you can open a support ticket here:
    http://www.vbseo.com/support-newticket.html

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    Member atlanticangler's Avatar
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    Can't get into my control panel in my forum. I will open a trouble ticket now.

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    If you remove all vBSEO files, and the .htaccess file, your site will run normally.

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    Member atlanticangler's Avatar
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    WHen I uploaded the files from the "upload" folder to my root directory the "images" folder wrote over my existing image folder and now I am really in trouble.

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    It doesn't overwrite anything, it only places the new files in their appropriate directories.

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    Member atlanticangler's Avatar
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    Okay, I got the forum back up and running by going through and manually deleting all the recently uploaded files. Now, on to the installation. Obviously, I am unable to do this on my own, so any help would be appreciated.

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