Problems getting 3.5 working on 4.0.1

I am still having big problems getting vbseo working with my forum http://www.ajarnforum.net

I have previously moved my CMS to root and changed all the relavent settings so that my forums are located in /vb/

I have followed the guide at
VBSEO 3.5 RC2 Break 4.0.1 CMS
and changed the CMS URL rewrite settings to my full domain with trailing slash, and also have changed fucntions to force my home page to

vb/index.php
vb/index.php?

The CMS still shows as a white unformatted screen with all forum links pointing to the domain root.

ie they go to http://www.ajarnforum.net/forumlink
rather than http://www.ajarnforum.net/vb/forumlink/

Could you please give me some idea as to where I am going wrong? It's currently switched off as I'm in a live environment.


In addition, even when the mod enabled in products and switched off in VBSEOCP, it is causing errors, such as non-displaying of reputation graphics. This is instantly resolved when I disable the product in admincp.

I'm starting to get very frustrated and it's losing me traffic (aside from the fact I've just paid to re-new my license and a support ticket was rejected.)

Hello,

Please see the 2nd part of this post:
vBSEO 3.5 Release Candidate 1 is here!

it has full instructions.

That seems to have done the trick...thankyou. Working well now.

I still don't see why it couldn't have been done via a ticket. It's not like VB4 users have much choice but to use an RC right now!

Hello,

I am not seeing that you submitted a ticket.

It was a few days ago but....(exact same question)

A staff member has replied to your question:

Hello,

Please post these questions in the forums. 3.5 is not a gold product yet and is not supported through the Ticket System.
Anytime you wish you can view your question online:

Ticket Reference : 2227-MXOK-1146

I don't mind going through the forums if need be, but I just don't think this is great support for paying customers forced to use a RC due to a Gold VB upgrade rendering Gold VBSEO products incompatible...

I mean you are actively advertising 3.5 as available to buy. Maybe under normal circumstances it's not cool to use tickets for RCs but I'd say this is slightly different...how hard would it have been to provide me that link through a ticket?

Thanks anyway. It's working now.

I tend to agree with your statement. Thank-you for bringing it up, our support team is being briefed on the matter.