Missing avatars, user profiles, and changed avatars, server load

Hi there,

I installed VBSEO last night and everything went fairly smooth, beside the enormous boost in server load which I am awaiting a VB server tweak reply on (I have disabled VBSEO until then).

So, two other reported issues I was having disappeared after I turned VBSEO off. They are as follows:

One user reported that their avatar was changed, yet they did not change it. It showed the same in their profile and in the admincp area. Once VBSEO was disabled, it returned back to normal for this user.

Another user reported their avatar was gone completely and when I looked, it was gone and was showing the VBulletin captcha image from the admincp area. When I viewed her user settings in admincp, I saw her correct avatar just fine. If I tried to view her profile on my site, it said This user has not registered and therefore does not have a profile to view." - yet she did exist because I was able to bring up all her posts on a search. Her avatar/profile issue returned to normal once I disabled VBSEO.

Any idea why it is doing this?

Hello Deron,

I installed VBSEO last night and everything went fairly smooth, beside the enormous boost in server load which I am awaiting a vBulletin server tweak reply on (I have disabled VBSEO until then).

Could you please open a support ticket with ftp access to check this further?

One user reported that their avatar was changed, yet they did not change it. It showed the same in their profile and in the admincp area. Once VBSEO was disabled, it returned back to normal for this user.

You should include [user_id] part in member profile and avatar URL formats in vbseocp in order to avoid issues when two users have similar usernames.

Originally Posted by CreationNation

Hi there,

I installed VBSEO last night and everything went fairly smooth, beside the enormous boost in server load which I am awaiting a vBulletin server tweak reply on (I have disabled VBSEO until then).

So, two other reported issues I was having disappeared after I turned VBSEO off. They are as follows:

One user reported that their avatar was changed, yet they did not change it. It showed the same in their profile and in the admincp area. Once VBSEO was disabled, it returned back to normal for this user.

Another user reported their avatar was gone completely and when I looked, it was gone and was showing the VBulletin captcha image from the admincp area. When I viewed her user settings in admincp, I saw her correct avatar just fine. If I tried to view her profile on my site, it said This user has not registered and therefore does not have a profile to view." - yet she did exist because I was able to bring up all her posts on a search. Her avatar/profile issue returned to normal once I disabled VBSEO.

Any idea why it is doing this?

I'm having all of the same issues. My server load more than doubled :( along with errors with avatars and users with - or other small differences in names. Submitted a ticket... lets see what happens.

Hey Citizen,

One thing that fixed my avatar issue was, go into your VB SEO control panel, to the avatar section, and make it use the user_id as part of the file path. There's a setting there you will see it.

As far as load, mine is still high, but I tweaked out MySQL and HTTPD a bit on my own, and am awaiting a server tweak from the VB.com forum. My own tweaks made it better than it was. I also installed eAccelerator and that helped some as well.

Originally Posted by CreationNation

Hey Citizen,

One thing that fixed my avatar issue was, go into your vBulletin SEO control panel, to the avatar section, and make it use the user_id as part of the file path. There's a setting there you will see it.

As far as load, mine is still high, but I tweaked out MySQL and HTTPD a bit on my own, and am awaiting a server tweak from the VB.com forum. My own tweaks made it better than it was. I also installed eAccelerator and that helped some as well.

Thanks! That did the trick.

Originally Posted by CreationNation

Hey Citizen,

One thing that fixed my avatar issue was, go into your vBulletin SEO control panel, to the avatar section, and make it use the user_id as part of the file path. There's a setting there you will see it.

As far as load, mine is still high, but I tweaked out MySQL and HTTPD a bit on my own, and am awaiting a server tweak from the VB.com forum. My own tweaks made it better than it was. I also installed eAccelerator and that helped some as well.

Where is this "avatar section"?

Originally Posted by Mr Morningstarr*

Where is this "avatar section"?

Inside vBSEO Control Panel search for URL Rewrite Settings. Over there you will see Advanced Settings (+ / -) click on + to expand the settings. You can find avatar section over there.

This avatar problem still exists in the current version. Can you point me to the bug report?

Did you add the user_id to the avatar URL format as noted above?

Originally Posted by Oleg Ignatiuk

You should include [user_id] part in member profile and avatar URL formats in vbseocp in order to avoid issues when two users have similar usernames.

What exactly do you mean by "similar usernames"? Naturally most larger forums will have many similar but still unique user names.

Maybe the default setting for this is not appropriate?

Originally Posted by Keith Cohen

Did you add the user_id to the avatar URL format as noted above?

yes, it fixed it, but not before causing quite a nightmare of confused members.