Links to Photopost Gallery are blank pages?

I just upgraded to VB3.61, VBSEo 3.0 RC4 and PP5.31. Whenever you try to go to a gallery page (and it seems to be any gallery page) from an external domain or subdomain you get a blank page. Hitting refresh does nothing. If you click in the address bar and hit enter, sometimes it loads. If you then hit refresh after that it will usually load. What in the world could be causing this? Once you get the page to load you can surf the gallery without a problem. The same behavior exists in both IE and FF. I disabled VBSEO and the erroneous behavior stopped which means it must be something with VBSEO. Any ideas?

This happens at both PCApex.com // Galleries - Main Index - Powered by PhotoPost and GameApex Image Gallery - Main Index - Powered by PhotoPost

No help for this?!

It worked correctly for me (I clicked the links in your message).

Check this thread and you will see it is happening to many other people. It does the same thing on all 4 of my machines here as well.

Help needed troubleshooting gallery! - PCApex Forums

Is there a way I can have VBSEO exclude the gallery via all urls at the subdomain gallery.pcapex.com and gallery.gameapex.com? When I disable VBSEO it works correctly. It is a stange issue. It seems to affect about 75% of people.

Do you have an .htaccess file in your gallery folder?
Normally you can disable pages from vBSEO processing in vbseocp, but in this case gallery resides in a subdomain, so you can try to modify your config_vbseo.php file.
FIND:

PHP Code:

    define('VBSEO_ENABLED',                  1); 


ADD ABOVE:

PHP Code:

if(strstr($_SERVER['HTTP_HOST'], 'gallery.'))
    define("VBSEO_ENABLED",                  0);
else 


I tried that code and it had zero effect. The .htaccess file in at GameApex Image Gallery - Main Index only has this:

ErrorDocument 401 /errordocs/401.htm
ErrorDocument 403 /errordocs/403.htm
ErrorDocument 404 /errordocs/404.htm
ErrorDocument 500 /errordocs/500.htm

I double checked by disabling VBSEO and it worked fine again. Once I enable VBSEO it gives the blank pages again. Usually, this happens only when clicking a link to that subdomain (gallery.gameapex.com) from any other domain/subdomain. If I click in the address bar and hit enter it loads, though. Very strange.

Any other ideas?

How about some help, PLEASE?! Is this the right place for some official support. The problem only started right after the recent upgrade to VBSEO 3 RC4. This needs to be corrected ASAP since our gallery is one of our biggest attractions.

I am starting to get a bit perturbed. I have been asking for help and have received one suggestion to try (which has had no effect) but now seem to be ignored? I was a very happy user for awhile and recommended you guys to quite a few other webmasters (a large group of us hang out on a private forum together) but am starting to wish I hadn't. Even a little post or PM to let me know you are looking into it would be great.... instead of the cold shoulder treatment.

I double checked by disabling VBSEO and it worked fine again.

Did you disable it in vbseocp or admincp?

Please also try to add this line in gallery's .htaccess:

Code:

RewriteEngine off

I added that to the .htaccess at PCApex.com // Galleries - Main Index and it also had no effect. If it helps any, the domain gallery.pcapex.com points to the gallery folder which resides under the root folder. ie. the forums are at wwwroot/forums and the gallery is at wwwroot/gallery .

It worked fine when I disabled the VBSEO product via the product manager in the VBulletin AdminCP.

Is it working if you disable vBSEO in vbseocp instead of admincp?
Can you provide us with ftp/admincp access for troubleshooting (via support ticket)?

When I disable VBSEO via the VBSEO CP I still get the blank pages. Yes, I will fill out a support ticket.

Edit: Support ticket submitted.

Update: the issue resolved
init_startup plugin code has been changed to:

PHP Code:

if(@include_once(dirname(__FILE__).'/functions_vbseo.php') && VBSEO_ENABLED)
vbseo_complete_sec('init_startup');