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Known issues with vBSEO and e-mail confirmation?

This is a discussion on Known issues with vBSEO and e-mail confirmation? within the Troubleshooting forums, part of the vBSEO SEO Plugin category; Over the last several days I have gotten several support e-mails from members who were able to register but could ...

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  #1  
Old 01-09-2008, 06:20 PM
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Known issues with vBSEO and e-mail confirmation?

Over the last several days I have gotten several support e-mails from members who were able to register but could not get the confirmation step accomplished. I am wondering if this is a known issue and any fixes?

This has only been since I installed vBSEO, though in the same time frame I installed Sitemap generator. For now I have turned off e-mail confirmation, but would probably want that back on as it really damped down on the spam.

Thanks!
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  #2  
Old 01-09-2008, 06:25 PM
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vBSEO has nothing to do with your server e-mail settings. I advise you to investigate your server.
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  #3  
Old 01-09-2008, 08:08 PM
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I'll ask over at vb

It may be the server, but I thought it might be something here as that is the only variable change. It is not that they don't get e-mails, its that the confirmation link doesn't work to register them....so I was thinking it could be a URL re-write thing....but it was only a guess...if its not a known bug, probably something else going on.
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  #4  
Old 01-09-2008, 08:59 PM
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Jason,

Do you have any Custom Rewrite Rules (either in vbseocp or .htaccess/httpd.conf) that relate to register.php?
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  #5  
Old 01-09-2008, 11:50 PM
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I used the default

Ace,

I hope this is what you mean, I didn't change anything from the default, in admincp >> vbseo >> Control panel >> Custon rewrite rules... I also didn't change anthing in .htaccess .

If it helps, running 3.6.8 PL2 on Apache/Linux .

Thanks!
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  #6  
Old 01-10-2008, 01:01 AM
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Hi Jason,

Yep, that's what I meant.. just making sure that wasn't part of the issue.
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  #7  
Old 01-10-2008, 01:02 AM
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ya know, now that he mentions it...

i get 2 or 3 emails a week saying the same thing. i always just chalked it up to user error (line breaks in email clients stripping the full code, etc). this might be something to look in to.
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  #8  
Old 01-10-2008, 02:49 AM
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Could it have something to do with this vBSEO setting?:

"
Rewrite System Email URLs?
Set this option to 'Yes' to have vBSEO rewrite automatic notification emails. "
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  #9  
Old 01-10-2008, 04:02 AM
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i think that's only for thread notification emails so it says (hey XYZMemeber, the thread you subscribed has a new post: yoursite.com/thread-id/) instead of showthread.php in the actual email
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  #10  
Old 01-10-2008, 04:04 AM
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yeah, i have it set to yes, and i get people all the time fwd;ing me their conf. emails, and it is register.php?whatever=12334
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  #11  
Old 01-10-2008, 04:39 PM
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Any similarities in their usernames?

Any similarities at all?
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  #12  
Old 01-11-2008, 12:29 AM
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possibly

Usernames are different....possibility, but I am not sure that they may have been receiving the e-mails through Dept. of Defense computers...some were .mil domains, but some weren't...since they are military, though, they may have been checking from work. That is just a hunch, and I don't know if it would matter.
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