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How do I disable?

This is a discussion on How do I disable? within the Troubleshooting forums, part of the vBSEO SEO Plugin category; My site is completely down. I haven't changed anything (as far as I know - the web hosting company may ...

  1. #1
    mjw
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    How do I disable?

    My site is completely down. I haven't changed anything (as far as I know - the web hosting company may have).

    All the sudden, I'm getting the classic:
    Site error: the file vbseo.php requires the ionCube PHP Loader ioncube_loader_fre_5.1.so to be installed by the site administrator.

    The site was working this morning, and I made no changes to vbseo or ioncube.

    At this point, I just want to disable vbseo to get my site back up. I deleted the .htaccess file, and I manually changed the VBSEO_ENABLED variable in config_vbseo.php to 0.

    I still get redirected to the ioncube error message! I can't login to admincp, nor can I pull up any pages at all without being redirected.

    I tried clearing the cache on my browser, etc.

    What am I missing?

  2. #2
    vBSEO Staff Oleg Ignatiuk's Avatar
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    Hello,

    Site error: the file vbseo.php requires the ionCube PHP Loader ioncube_loader_fre_5.1.so to be installed by the site administrator.
    this message means that Ioncube loader is missing at your host for some reason.
    To disable vBSEO temporarily, you can just remove all vBSEO files:
    Code:
    .htaccess
    vbseo.php
    includes/functions_vbseo.php

  3. #3
    mjw
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    Thanks Oleg. Well it turns out my web hosting company moved servers last night (without notification, good times!). Ironically, I already had an SSH session open prior to the server move, and that's what I was working in (having no knowledge of the move). So, everything that I was changing to try and turn off vbseo temporarily was on the WRONG SERVER! Can you imagine how frustrated I was?

    At this point, I have disabled vbseo, but I still need to resolve the ioncube issue. The files are still there, just as they were on the old server. My best guess at this point is that a change was made to php. The php.ini file is no longer in the location it was in on the old server. I ran the ioncube tester and it says:

    Run-time loading is not currently possible.
    Run-time loading was working fine before the server move, so obviously there was a configuration change. Does anyone happen to know specifically what needs to be set for runtime loading to be enabled? If I have this info, I can probably just ask my web host to make that configuration change.
    Last edited by mjw; 06-26-2006 at 12:17 PM.

  4. #4
    vBSEO Staff Oleg Ignatiuk's Avatar
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    Hello,

    Well it turns out my web hosting company moved servers last night (without notification, good times!).
    oh, this must be frustrating!
    Run-time loading was working fine before the server move, so obviously there was a configuration change. Does anyone happen to know specifically what needs to be set for runtime loading to be enabled? If I have this info, I can probably just ask my web host to make that configuration change.
    Please check the following points in your php.ini:
    - "enable_dl" setting should be enabled
    - "extension_dir" setting should point to existing directory (it's not necessary to be a folder with ioncube libraries though)

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