Host pulled my site because of VBSEO - HELP!!

I have HostGator for my site

vBSEO 3.0.0 RC5

VBulletin 3.6.7

Today, out of the blue, my host took my site down- they say because the vbseo.php script was causing high cpu load:

Due to high loads on Gator55, the vbseo.php script has been disabled. Below are the logs;

disabled vbseo.php
root@gator55 [~]# ps aufx |grep vbseo.ph
root 11430 0.0 0.0 4604 656 pts/0 S+ 15:45 0:00 \_ grep vbseo.ph
tee17 21503 38.0 0.3 22976 12776 ? RN 15:45 0:00 | \_ /usr/bin/php vbseo.php
tee17 30223 40.0 0.3 22632 12556 ? RN 15:45 0:00 | \_ /usr/bin/php vbseo.php

Please reply back when you are ready to address the issue.


Regards,
Adam D.
Level 1 Systems Admin/Abuse
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I have made NO CHANGES to anything in my files configurations in at least 6 months or more, except to upgrade to 3.6.7. I have however noticed some performance issues that I thought was due to someone else's site on my shared server. The past few weeks users have been getting "Server too busy" messages from vBulletin, even when there are only a few people on (sometimes at very low load times -1:00 am or so). Last Friday I called Hostgator and asked them what was going on and they could not help me. Today, they pulled the plug by setting the vbseo.php permissions to 000. With it like that, I could not even access the admincp or the vbseocp. After I figured out what they had done, I set the permissions via cpanel back to 644 and then accessed the vbseocp and turned off the vBSEO completely.

I don't know what to do now. They tell me if I reactivate the "script" then they will take my site down. Currently vBSEO is off.

Help please!

Could you please ask your host whether they have changed something recently that may be causing the issue? Do you experience a sudden increase in number of visitors/hits that may be the reason for increasing load?

Host said they did not change anything.

I have not really had a huge increase in hits either. I only have about 175 active users.

The site has handled way more traffic in the past than are on now.

I'd be happy to give you cpanel access or vbseocp access to look around.

Make sure you upgrade to vBSEO 3.0.0 GOLD also, since it should be a little more optimized than RC5.

At this point, I am not sure I am going to use vBSEO - too afraid it's going to get me banned again. Can't afford to have the forums offline again.

Unless you are saying there is a known issue in RC5, I cannot see upgrading to the Gold version fixing the problem.

I would personal move host. If my host did that to me without giving me advanced notice i would be kinda mad. There are hundereds of host out there.

Move hosts. Removing VBSEO and continuously altering your urls is bad.

I would change host as well.. There are many big boards hosted using vbseo

I am definitely open to moving hosts as Hostgator's support has not been that great lately.

Any suggestions on what host would give me the best bang for the buck?

I need one that is not oversold, offers good support and is vbulletin and vbseo friendly.

Originally Posted by DodgeBoard.com

I am definitely open to moving hosts as Hostgator's support has not been that great lately.

Any suggestions on what host would give me the best bang for the buck?

I need one that is not oversold, offers good support and is vbulletin and vbseo friendly.

I can advise asmallorange.com and ahosting.biz
I had shared hosting with asmallorange.com for a long time and never had any problem. They never oversell their servers and the support is extremely good. I used a dedicated from ahosting.biz around 14 month and only face 1 day downtime with all that time. Support ticker responses are always around max 15 min.

Originally Posted by Mert Gökçeimam

I can advise asmallorange.com

I had ASmallOrange.com as well, and found they limited your forum to 50 online at any given point (an average) this was disappointing. Most forums will see 50 online users at any give time, depending on how good the forum itself is - and the subject matter.

I have also held accounts with HostGator, and they were fine for the price. They did not limit connections per user. Sadly, there are no true alternatives around for 99.9% uptime, fast connections and no slowdowns (unless you go for a dedicated server, or decide to house your owned server, elsewhere and pay for the housing and the internet access) Then it is all at your command.

I've been happy with Fluid Hosting: FreeBSD and Windows Hosting
They offer excellent support, and you can see my site has zero downtime.

Originally Posted by Mert Gökçeimam

I can advise asmallorange.com and ahosting.biz
I had shared hosting with asmallorange.com for a long time and never had any problem. They never oversell their servers and the support is extremely good.

I also use and recommend ASO. I agree the support is awesome, I have never had to wait for more then 15 minutes for a question to be answered.