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Got Verify License Email, Can't Access Support

This is a discussion on Got Verify License Email, Can't Access Support within the Troubleshooting forums, part of the vBSEO SEO Plugin category; Hi I got this email: Hello, We have you listed as a vBSEO customer. However, we do not have you ...

  1. #1
    Junior Member
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    Got Verify License Email, Can't Access Support

    Hi

    I got this email:

    Hello,

    We have you listed as a vBSEO customer.

    However, we do not have you assigned to a forum within our registration database.

    Could you please open a support ticket to let us know which forum you have vBSEO-enabled:
    http://www.vbseo.com/support/

    For additional info, please see the following announcement about un-verified vBSEO licenses:
    Important: Please Verify Your vBSEO Licenses

    Regards,

    Joe Ward
    Crawlability Inc.
    However I can not access the support system like it says. My license is from the original BETA testing of VBSEO. Could someone please contact me on the email listed under my forum account so we can sort it out.

    Thanks

  2. #2
    Senior Member
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    Joseph Ward
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    Jun 2005
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    Hi Matt,

    Please PM me your forum URL and I'll assign it to you. Then you can view your updated license info on your downloads page:
    http://www.vbseo.com/downloads/

    If you were a beta tester, your vBSEO license is likely expired and will require an upgrade now.

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