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Forum down due to SEO load

This is a discussion on Forum down due to SEO load within the Troubleshooting forums, part of the vBSEO SEO Plugin category; my forum has been taken offline because there is a large amount of load and is affecting other people on ...

  1. #1
    Junior Member Array
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    Forum down due to SEO load

    my forum has been taken offline because there is a large amount of load and is affecting other people on the shared server i am on.

    I have taken the full address out for obvious reasons, but i had a list of about 30 url's all pointing to the vbseo.php
    /public_html/forums/vbseo.php
    /public_html/forums/vbseo.php
    /public_html/forums/vbseo.php
    /public_html/forums/vbseo.php
    /public_html/forums/vbseo.php
    /public_html/forums/vbseo.php
    /public_html/forums/vbseo.php
    /public_html/forums/vbseo.php

    Like you see above.

    This is what they said to me in the email.

    Hello,


    This message is to advise you of a temporary block placed on a file or folder under your account. The account referenced above was found to be consuming an inordinate amount of system resources , to the point of degrading overall system performance.


    While we do limit each account to no more than 25% of a system's resources in our terms of service, we do not actively disable accounts until they greatly exceed that number, which is what happened in this case. Fortunately, we were able to isolate the cause to a small set of files/folders. Rather than disabling the entire account, we were able to disable just those files/folders.


    It was necessary to disable these items to maintain a minimum level of proper service for everyone else. From this point, the following options are available:


    a) Block heavy users of your site, if any, that may be causing excessive load.
    b) Optimize scripts (php, etc) that may be consuming a large amount of cpu and/or RAM.
    c) Upgrade to a dedicated server; your site may have outgrown a shared environment.


    Please let us know if you have a solution you feel would resolve this issue. Should a solution not be forthcoming, we are happy to assist you with an upgrade to dedicated services, where your site will have room to grow without affecting other customers. I appreciate your attention to this matter. Thank you.

    Any help would be greatly apprecaited.

    Thanks.

  2. #2
    vBSEO.com Webmaster Array Mert Gökçeimam's Avatar
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    Hello Luke ,

    What are your online user numbers with 15 minute cookie timeout ?
    Mert Gökçeimam / Crawlability Inc.

    vBSEO 3.6.0 Alpha Önizlemesi - Including Like Tree
    Unveiling the NEW vBSEO Sitemap Generator 3.0 - available NOW for vBSEO Customers!


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  3. #3
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    150 or so

    Not a great deal i would say.

  4. #4
    vBSEO.com Webmaster Array Mert Gökçeimam's Avatar
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    You may need to move to a vps with that number of users.
    Mert Gökçeimam / Crawlability Inc.

    vBSEO 3.6.0 Alpha Önizlemesi - Including Like Tree
    Unveiling the NEW vBSEO Sitemap Generator 3.0 - available NOW for vBSEO Customers!


    Twitter:@Depkac
    Personal Blog : Mert Gökçeimam

  5. #5
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    Sorry, the amount is more like 60

    200 0r so over the day.

    Is that basically a Dedicated server?

    Thanks

  6. #6
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    over the day doesn't matter.... its how many are on at any given moment.

    Either way, your host sucks. Any host that just shuts you off without giving you notice of the action can stuff it IMO. leave them. go somewhere else who won't just pull the switch on you. a small vps from someone like asmallorange or servint might be in your future

  7. #7
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    It's Hostgator, i thought they were meant to be pretty good?

    They are now asking $174.00 a month.

    Thanks for the hosts, i will look into them.


  8. #8
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    heh, figures. do a search for host gator on here... all you'll see are horror stories of them shutting off because they over-sell their shared boxes 1000%

  9. #9
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    Damn, so i would be best to completely ditch hostgator then?



    And if my service id locked out, how will i retrieve my backup SQL and FTP?

    Thanks

  10. #10
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    i would leave them ASAP. That is 100% poor practice and they wouldn't see a dime of my money.

    you should still be able to login... if you can't, call their tech support or put a ticket in.

  11. #11
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    Ok, thanks alot for you help.


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