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Forum is down after VBSEO install

This is a discussion on Forum is down after VBSEO install within the Troubleshooting forums, part of the vBSEO SEO Plugin category; Blaa.ie http://www.blaa.ie/forum/admincp/index.php I can't access my forum after i installed vbseo zend latest release on vbulletin 3.5.4 (i'm running php4) ...

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  #1  
Old 09-09-2006, 06:31 AM
Junior Member
  
Real Name: Cormac Moylan
Join Date: Sep 2006
Posts: 11
Forum is down after VBSEO install
Blaa.ie
http://www.blaa.ie/forum/admincp/index.php

I can't access my forum after i installed vbseo zend latest release on vbulletin 3.5.4 (i'm running php4)

I uploaded all the files as required.
Installed the xml file as a product
uploaded the .htaccess file located in the docs (do not upload folder)
i uploaded in binary mode in filezilla

and now i get blank pages on my forum.

why is this and is there any way to get my forum back?
/edit
just after uploading the test.php file to my root and it's telling me i need to use the IonCube version. How do i undo the installation of Zend? I have removed the uploaded files from the server. I have my sql file on my desktop but it's the version after the installation. I have no sql copy pre zend installation.

Please Advise
Thank you very much
Last edited by rollo; 09-09-2006 at 07:39 AM.
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  #2  
Old 09-09-2006, 09:28 AM
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Hi Rollo,

Just delete all of the Zend files and upload the Ioncube package.

You should be good to go.
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Old 09-09-2006, 09:41 AM
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Real Name: Cormac Moylan
Join Date: Sep 2006
Posts: 11
Hi Ace,
It looks like somethings happening!
But i'm getting an error
'The file /var/www/vhosts/blaa.ie/httpdocs/forum/admincp/vbseo.php cannot be decoded by this version of the ionCube Loader. If you are the administrator of this site then please install the latest version of the ionCube Loader.'

I couldn't log into the admin panel. Do i need to manually remove the previous xml file from the products?

on www.blaa.ie/forum/admincp/index.php
Last edited by rollo; 09-09-2006 at 10:05 AM.
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  #4  
Old 09-09-2006, 10:44 AM
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You need to upgrade your ionCube Loader then you'll be good to go
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  #5  
Old 09-09-2006, 12:23 PM
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Quote:
I couldn't log into the admin panel. Do i need to manually remove the previous xml file from the products?
You should remove all vBSEO files (including .htaccess) to disable vBSEO. Could you please open a support ticket with ftp access for troubleshooting if you need our further assistance?
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  #6  
Old 09-20-2006, 01:36 AM
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Real Name: Jeff
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can someone walk me through the ioncube upgrade install? I too am having a similar issue and would love to get this resolved.
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  #7  
Old 09-20-2006, 02:17 AM
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Hello Jeff,

The vBSEO package includes the latest runtime ionCube loaders within the /upload/ioncube/ folder. Simply upload this folder into your /forum root directory and it should work properly. If it doesn't work, then you can try the Zend version of the software.

Please open a support ticket if you still encounter issues after trying both options.
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