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Disappearing Custom Rewrites

This is a discussion on Disappearing Custom Rewrites within the Troubleshooting forums, part of the vBSEO SEO Plugin category; On my clients website they have vBseo installed. We have had no issues with it for several months. I have ...

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  #1  
Old 10-19-2008, 12:57 PM
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Real Name: Rich
Join Date: Oct 2005
Location: Massachusetts
Posts: 29
Disappearing Custom Rewrites

On my clients website they have vBseo installed. We have had no issues with it for several months.

I have custom coded several modifications for them and they each have worked great. We noticed that the thread preview was acting strange on one of the sections, for guests only, so we decided to just enable that feature in vBseo. The moment I enabled that feature for guests, the custom rewrites I had inserted since I started working for them all disappeared. ALL of them disappeared.

It actually appeared as if the entire vBseo panel had reverted itself back to the defaults.

I had the rewrites in an external file and cut and pasted them back in. When I hit save, nothing happened. It reverted back again.

We actually had to roll the server back to the last save point in order to get the site back up. (Everything is called via the rewrites, so it was down.)

They are running vbseo 3.2.0. The moment I changed that setting in the guest enhancements, the thing went crazy. Prior to me touching that setting, we were having no issues at all.

What could be causing this?
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  #2  
Old 10-19-2008, 03:56 PM
Oleg Ignatiuk's Avatar
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Real Name: Oleg Ignatiuk
Join Date: Jun 2005
Location: Belarus
Posts: 21,923
Hello,

could you please open a support ticket with ftp/vbseocp access for troubleshooting?>
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  #3  
Old 10-22-2008, 04:15 PM
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Real Name: Rich
Join Date: Oct 2005
Location: Massachusetts
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I will setup an account and submit a support ticket this weekend. (Per my clients request. lol)
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