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Closing my forum account

This is a discussion on Closing my forum account within the Troubleshooting forums, part of the vBSEO SEO Plugin category; Hi, I am trying to completley close my forum account with you guys but cant seem to manage it. I ...

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  #1  
Old 09-24-2008, 12:12 PM
Junior Member
 
Real Name: John Weston
Join Date: Apr 2006
Posts: 25
Closing my forum account

Hi,

I am trying to completley close my forum account with you guys but cant seem to manage it. I have tried to contact support but keep getting messages back saying " you must submit via the web interface " but this is what i am doing.

Basically our profile here is showing up for a search on our company name and we dont want this to happen hence we are trying to close the account.

Can an admin please advise how we can do this , its an unintended side effect of being a community member.
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  #2  
Old 09-24-2008, 12:22 PM
Shadab's Avatar
Senior Member
 
Real Name: Shadab
Join Date: Oct 2007
Location: Bhopal
Posts: 334
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Do you plan to get your current vBSEO license assigned to some other user account name ?

Btw, why not just request to get the username changed,
instead of closing the whole account.
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  #3  
Old 09-24-2008, 12:24 PM
Junior Member
 
Real Name: John Weston
Join Date: Apr 2006
Posts: 25
Hi,

Our license has actually expired and the forum has been taken down. I am happy to even have the name changed but as we are not at this point planning to run a forum it might be just better to close the account. My main issue has that i have not been able to send tickets to support ( perhaps because our license has expeired ) do you have any suggestions on how we could go about this ?
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  #4  
Old 09-24-2008, 01:47 PM
Senior Member
 
Real Name: Stewart
Join Date: Apr 2007
Posts: 221
I'll take your expired username/licence off your hands if you don't want it
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  #5  
Old 09-24-2008, 02:23 PM
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Real Name: Chuchukuttie.com
Join Date: Jan 2008
Location: Toronto, Ontario
Posts: 46
Quote:
Originally Posted by woostar View Post
I'll take your expired username/licence off your hands if you don't want it
lol....
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  #6  
Old 09-24-2008, 02:50 PM
Junior Member
 
Real Name: John Weston
Join Date: Apr 2006
Posts: 25
ok , looking forward to a reply from " support " ,,, which i havent been able to raise by any method after three days of trying..
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  #7  
Old 09-24-2008, 04:34 PM
Michael Biddle's Avatar
vBSEO Staff
vBSEO Total Customer Support
 
Real Name: Michael Biddle
Join Date: Jan 2007
Location: Southern California
Posts: 3,204
Blog Entries: 5
Hello sorry for the delay. If you wish to rename your username you can PM me with the new details. Also, what is the domain on your license as I do not see any license assigned to your account.
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