Closing my forum account

[dormantf]

Hi,

I am trying to completley close my forum account with you guys but cant seem to manage it. I have tried to contact support but keep getting messages back saying " you must submit via the web interface " but this is what i am doing.

Basically our profile here is showing up for a search on our company name and we dont want this to happen hence we are trying to close the account.

Can an admin please advise how we can do this , its an unintended side effect of being a community member.

[Shadab]

Do you plan to get your current vBSEO license assigned to some other user account name ?

Btw, why not just request to get the username changed,
instead of closing the whole account.

[dormantf]

Hi,

Our license has actually expired and the forum has been taken down. I am happy to even have the name changed but as we are not at this point planning to run a forum it might be just better to close the account. My main issue has that i have not been able to send tickets to support ( perhaps because our license has expeired ) do you have any suggestions on how we could go about this ?

[woostar]

I'll take your expired username/licence off your hands if you don't want it

[chellakuttie]

Originally Posted by woostar

I'll take your expired username/licence off your hands if you don't want it

lol....

[dormantf]

ok , looking forward to a reply from " support " ,,, which i havent been able to raise by any method after three days of trying..

[Michael Biddle]

Hello sorry for the delay. If you wish to rename your username you can PM me with the new details. Also, what is the domain on your license as I do not see any license assigned to your account.