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Can't display vbseocp in Firefox or Safari

This is a discussion on Can't display vbseocp in Firefox or Safari within the Troubleshooting forums, part of the vBSEO SEO Plugin category; Uninstalled vbseo -> deleted all the vbseo files (except vbseo_config.php). Upgrade forum to vb4.0.1 (all is fine) Installed vbSEO 3.5 ...

  1. #1
    Junior Member
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    James
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    Can't display vbseocp in Firefox or Safari

    Uninstalled vbseo -> deleted all the vbseo files (except vbseo_config.php).
    Upgrade forum to vb4.0.1 (all is fine)
    Installed vbSEO 3.5 RC1 PL1

    Can't view the control panel in Firefox or Safari. I can see the black/green sidebar but the right widow just stays grey. Doesn't do anything. It works in IE6 (after deleting the old vbseo_config.php).

    I read another thread that indicated this was fixed in PL1... doesn't seem to be or there's something residual I can't find. Any ideas? I've reuploaded all the files a couple of times.. no joy!

  2. #2
    vBSEO Staff Brian Cummiskey's Avatar
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    Brian Cummiskey
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    vbseo_config.php is no longer used and will have no bearing on anything working or not.

    I just checked your CU.com site and vbseocp loads fine for me in firefox.

    try rebooting.

  3. #3
    Junior Member
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    James
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    No, unless you mean the login page loads fine for you because I'm certain you can't see any more than that, unless you care to disclose some secret access vbSEO may have to everyone's install (which I'm doubting you have). And yes, the login page loads just fine, but once you log in, you get nothing but the left side bar and the right is all gray, clearing the cookies and you can't login at all, the login page just stares at you. Same thing in Safari (both on a mac). Same bloody thing in Winblows Firefox 3.0.6. However, IE6 works just fine, can log in adjust settings, etc.

    Something of note though.. According to the Firefox Error Console this error is being thrown:
    $.cookie is not a function
    line58: /vbseo/resources/scripts/vbseo.js
    Which appears to be this function.
    this.supp_msg_cookie = function (html, cset)
    {
    var suppress_msg = $.cookie('vbseocp_supp');
    if(suppress_msg === null)
    suppress_msg = '';

    var hstrip = /<\S[^><]*>/g;
    html = html.replace(hstrip, '');
    var hash = $.md5(html)+'-';
    var exists = suppress_msg.indexOf(hash)>=0;
    if(cset && !exists)
    $.cookie('vbseocp_supp', suppress_msg+hash)

    return exists;
    };
    Any thoughts?

  4. #4
    vBSEO Staff Brian Cummiskey's Avatar
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    Brian Cummiskey
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    yes, i was referring to the login screen. I obviously don't have access past that.

    Can you open a ticket with the password so we can take a look?

    Thanks

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