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Blank pages after vbseo 3.2.0 gold upgrade

This is a discussion on Blank pages after vbseo 3.2.0 gold upgrade within the Troubleshooting forums, part of the vBSEO SEO Plugin category; Hi there, I am having problems with my forum after upgrading to latest vbseo 3.2.0 I followed all the steps ...

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  #1  
Old 07-19-2008, 04:57 PM
samel's Avatar
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Real Name: Sam
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Posts: 32
Blank pages after vbseo 3.2.0 gold upgrade
Hi there,

I am having problems with my forum after upgrading to latest vbseo 3.2.0

I followed all the steps just like i did many times before:
overwrote all files, backed up my url settings, imported the product (with overwrite yes), set a new password in vbseocp and after this nothing is showing up.

Not even my Forum Admin Panel.

Whatever i do i get a white/blank page.
Here is the URL: http://www.insurance-forums.net/forum/

Can someone please guide me through. I am on a limited time here and I need to get this done quickly.

Thanks and I hope for your replies.
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  #2  
Old 07-19-2008, 05:00 PM
samel's Avatar
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Real Name: Sam
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Posts: 32
here is my old .htaccess
Code:
# Comment the following line (add '#' at the beginning)
# to disable mod_rewrite functions.
# Please note: you still need to disable the hack in
# the vBSEO control panel to stop url rewrites.
Options +FollowSymLinks 
RewriteEngine On 

# Some servers require the Rewritebase directive to be
# enabled (remove '#' at the beginning to activate)
# Please note: when enabled, you must include the path
# to your root vB folder (i.e. RewriteBase /forums)
#RewriteBase /

RewriteCond %{HTTP_HOST} ^insurance-forums.net/forum [NC] 
RewriteRule ^(.*)$ http://www.insurance-forums.net/forum/$1 [L,R=301] 

RewriteCond %{HTTP_HOST} ^insurance-forums.net/forum$ [NC]
RewriteRule ^(.*)$ http://www.insurance-forums.net/forum$1 [R=301,NC]

#RewriteCond %{HTTP_HOST} ^insurance-forums.net/forum [NC] 
#RewriteRule ^(.*)$ http://www.insurance-forums.net/forum/$1 [L,R=301] 

#RewriteCond %{HTTP_HOST} ^insurance\-\forums.\net\forum
#RewriteRule (.*) http://www.insurance-forums.net/forum/$1 [R=301,L]

#RewriteCond %{HTTP_HOST} !^insurance-forums\.net\forum
#RewriteRule (.*) http://www.insurance-forums.net/forum/$1 [R=301,L]

#RewriteCond %{HTTP_HOST} !^www\.insurance-forums\.net\forum
#RewriteRule (.*) http://www.insurance-forums.net/forum/$1 [L,R=301]

RewriteRule ^((urllist|sitemap_).*\.(xml|txt)(\.gz)?)$ vbseo_sitemap/vbseo_getsitemap.php?sitemap=$1 [L]

RewriteCond %{QUERY_STRING} !vbseourl=
RewriteCond %{REQUEST_URI} !(admincp/|modcp/|chat|cron)
RewriteRule ^(.*\.php)$ vbseo.php?vbseourl=$1 [L,QSA]

RewriteCond %{REQUEST_FILENAME} !\.(jpg|gif)$
RewriteRule ^(archive/.*)$ vbseo.php?vbseourl=$1 [L,QSA]

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !^(admincp|modcp|clientscript|cpstyles|images)/
RewriteRule ^(.+)$ vbseo.php?vbseourl=$1 [L,QSA]

RewriteEngine On
RewriteRule ^((urllist|sitemap).*\.(xml|txt)(\.gz)?)$ vbseo_sitemap/vbseo_getsitemap.php?sitemap=$1 [L]
I tried to upload the default htaccess from vbseo package but nothing happens. I still have blank pages.


can it be due to these parameters in my server settings


Local Value Master Value

safe_mode On Off

safe_mode_exec_dir no value no value

safe_mode_gid Off Off

safe_mode_include_dir no value no value


 Thanks
Last edited by samel; 07-19-2008 at 05:12 PM.
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  #3  
Old 07-19-2008, 06:06 PM
samel's Avatar
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Real Name: Sam
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Posts: 32
I tried uploading every file several times again.

The forum is back up and I don't have blank pages, but my URL's are not the same as I had them.

When I try to login to vbseo cp and it asks me to place a new password, the moment i enter the new password, I see blank pages all over again. In this way I am not being able to restore my original URL formats or do any other change and see new features of vbseo CP.

Any hints..

Thanks.
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  #4  
Old 07-19-2008, 06:34 PM
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Real Name: Kevin
Join Date: Jul 2008
Location: Holland (The Netherlands)
Posts: 11
Seems like you're getting some PHP errors that can't be displayed, because PHP display_errors is off. Try adding the following code to your .htaccess file, if your webhosting provider supports it:

Code:
php_value display_errors On
Remove the code above after you fixed the error, as I do not recommend leaving the display_errors option on in a production environment.
You may also want to make a support ticket here: https://www.vbseo.com/tickets/
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  #5  
Old 07-19-2008, 06:35 PM
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Hello Sam, did you make a backup of you rules before you upgraded?
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  #6  
Old 07-19-2008, 06:38 PM
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Hello,

try this: vbSEO Admin Panel and Links Problems
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  #7  
Old 07-19-2008, 06:59 PM
samel's Avatar
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Real Name: Sam
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Posts: 32
Quote:
Originally Posted by Michael Biddle View Post
Hello Sam, did you make a backup of you rules before you upgraded?
Hi Michael,

Yes I have my URL format backed up. The problem is that I cannot access vbseo cp in order to restore them

Quote:
Originally Posted by Oleg Ignatiuk View Post

I tried that, and I can enter the vbseocp now, but it says:

Current version: vBSEO 3.2.0, Unreg
Your forums root:
Your current key: Open a support ticket or contact licenses@crawlability.com

.

In regards to this issue, please see my ticket. Maybe because I did that file edit in config_vbseo.php, now its showing as unregistered.

Many thanks for your kind assistance
Last edited by samel; 07-19-2008 at 09:17 PM.
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  #8  
Old 07-19-2008, 09:33 PM
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Real Name: Sam
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Posts: 32
I just updated my ticket with my necessary info. Thanks for your time.
Last edited by samel; 07-19-2008 at 10:17 PM.
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  #9  
Old 07-19-2008, 11:05 PM
Oleg Ignatiuk's Avatar
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Update: adding this in .htaccess file resolved the issue:
Code:
php_flag magic_quotes_runtime off
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  #10  
Old 07-19-2008, 11:27 PM
samel's Avatar
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Real Name: Sam
Join Date: Jul 2007
Posts: 32
Hello Oleg,

I am really sorry to be such an a**. I was able to access vbseo cp and my license info is showing correctly now.

However, when i try to restore my URL settings I am back at ground zero of my problem. I have blank pages all around the forum including Admin Panel. It would really suck to lose my indexed links.

I have included my vbseo settings in the attached file if you need them.


It seems there must be a problem when saving settings in any vbseo database tables, cause earlier i had blank pages after I tried to save a new password. Now I am having blank pages after I click Import All vBSEO settings.
Attached Files
File Type: xml vbseo_all.xml (34.1 KB, 61 views)
Last edited by samel; 07-19-2008 at 11:41 PM.
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  #11  
Old 07-21-2008, 03:13 PM
samel's Avatar
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Real Name: Sam
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Posts: 32
My public thanks to Oleg, who solved my problem.

He was very professional as vBSEO staff is always like this, and made sure everything was working the same as before I had this problem.

I am happy my URL's are the same as before, and I am looking at new features and expecting to see the results in few days/weeks.

Thanks for your support Oleg & all vBSEO staff.
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