Blank pages after vbseo 3.2.0 gold upgrade

Hi there,

I am having problems with my forum after upgrading to latest vbseo 3.2.0

I followed all the steps just like i did many times before:
overwrote all files, backed up my url settings, imported the product (with overwrite yes), set a new password in vbseocp and after this nothing is showing up.

Not even my Forum Admin Panel.

Whatever i do i get a white/blank page.
Here is the URL: http://www.insurance-forums.net/forum/

Can someone please guide me through. I am on a limited time here and I need to get this done quickly.

Thanks and I hope for your replies.

here is my old .htaccess

Code:

# Comment the following line (add '#' at the beginning)
# to disable mod_rewrite functions.
# Please note: you still need to disable the hack in
# the vBSEO control panel to stop url rewrites.
Options +FollowSymLinks 
RewriteEngine On 

# Some servers require the Rewritebase directive to be
# enabled (remove '#' at the beginning to activate)
# Please note: when enabled, you must include the path
# to your root vB folder (i.e. RewriteBase /forums)
#RewriteBase /

RewriteCond %{HTTP_HOST} ^insurance-forums.net/forum [NC] 
RewriteRule ^(.*)$ http://www.insurance-forums.net/forum/$1 [L,R=301] 

RewriteCond %{HTTP_HOST} ^insurance-forums.net/forum$ [NC]
RewriteRule ^(.*)$ http://www.insurance-forums.net/forum$1 [R=301,NC]

#RewriteCond %{HTTP_HOST} ^insurance-forums.net/forum [NC] 
#RewriteRule ^(.*)$ http://www.insurance-forums.net/forum/$1 [L,R=301] 

#RewriteCond %{HTTP_HOST} ^insurance\-\forums.\net\forum
#RewriteRule (.*) http://www.insurance-forums.net/forum/$1 [R=301,L]

#RewriteCond %{HTTP_HOST} !^insurance-forums\.net\forum
#RewriteRule (.*) http://www.insurance-forums.net/forum/$1 [R=301,L]

#RewriteCond %{HTTP_HOST} !^www\.insurance-forums\.net\forum
#RewriteRule (.*) http://www.insurance-forums.net/forum/$1 [L,R=301]

RewriteRule ^((urllist|sitemap_).*\.(xml|txt)(\.gz)?)$ vbseo_sitemap/vbseo_getsitemap.php?sitemap=$1 [L]

RewriteCond %{QUERY_STRING} !vbseourl=
RewriteCond %{REQUEST_URI} !(admincp/|modcp/|chat|cron)
RewriteRule ^(.*\.php)$ vbseo.php?vbseourl=$1 [L,QSA]

RewriteCond %{REQUEST_FILENAME} !\.(jpg|gif)$
RewriteRule ^(archive/.*)$ vbseo.php?vbseourl=$1 [L,QSA]

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !^(admincp|modcp|clientscript|cpstyles|images)/
RewriteRule ^(.+)$ vbseo.php?vbseourl=$1 [L,QSA]

RewriteEngine On
RewriteRule ^((urllist|sitemap).*\.(xml|txt)(\.gz)?)$ vbseo_sitemap/vbseo_getsitemap.php?sitemap=$1 [L]

I tried to upload the default htaccess from vbseo package but nothing happens. I still have blank pages.


can it be due to these parameters in my server settings


Local Value Master Value

safe_mode On Off

safe_mode_exec_dir no value no value

safe_mode_gid Off Off

safe_mode_include_dir no value no value


Thanks

I tried uploading every file several times again.

The forum is back up and I don't have blank pages, but my URL's are not the same as I had them.

When I try to login to vbseo cp and it asks me to place a new password, the moment i enter the new password, I see blank pages all over again. In this way I am not being able to restore my original URL formats or do any other change and see new features of vbseo CP.

Any hints..

Thanks.

Seems like you're getting some PHP errors that can't be displayed, because PHP display_errors is off. Try adding the following code to your .htaccess file, if your webhosting provider supports it:

Code:

php_value display_errors On

Remove the code above after you fixed the error, as I do not recommend leaving the display_errors option on in a production environment.
You may also want to make a support ticket here: https://www.vbseo.com/tickets/

Hello Sam, did you make a backup of you rules before you upgraded?

Hello,

try this: vbSEO Admin Panel and Links Problems

Originally Posted by Michael Biddle

Hello Sam, did you make a backup of you rules before you upgraded?

Hi Michael,

Yes I have my URL format backed up. The problem is that I cannot access vbseo cp in order to restore them

Originally Posted by Oleg Ignatiuk

Hello,

try this: vbSEO Admin Panel and Links Problems

I tried that, and I can enter the vbseocp now, but it says:

Current version: vBSEO 3.2.0, Unreg
Your forums root:
Your current key: Open a support ticket or contact licenses@crawlability.com

.

In regards to this issue, please see my ticket. Maybe because I did that file edit in config_vbseo.php, now its showing as unregistered.

Many thanks for your kind assistance

I just updated my ticket with my necessary info. Thanks for your time.

Update: adding this in .htaccess file resolved the issue:

Code:

php_flag magic_quotes_runtime off

Hello Oleg,

I am really sorry to be such an a**. I was able to access vbseo cp and my license info is showing correctly now.

However, when i try to restore my URL settings I am back at ground zero of my problem. I have blank pages all around the forum including Admin Panel. It would really suck to lose my indexed links.

I have included my vbseo settings in the attached file if you need them.


It seems there must be a problem when saving settings in any vbseo database tables, cause earlier i had blank pages after I tried to save a new password. Now I am having blank pages after I click Import All vBSEO settings.

My public thanks to Oleg, who solved my problem.

He was very professional as vBSEO staff is always like this, and made sure everything was working the same as before I had this problem.

I am happy my URL's are the same as before, and I am looking at new features and expecting to see the results in few days/weeks.

Thanks for your support Oleg & all vBSEO staff.