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Urgent help request

This is a discussion on Urgent help request within the Troubleshooting forums, part of the vBSEO Google/Yahoo Sitemap category; After installing vbseo .... it made some drastic errors on my site. First: It completely disabled my rotating banners in ...

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  #1  
Old 08-15-2006, 10:49 PM
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Real Name: james
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Urgent help request

After installing vbseo.... it made some drastic errors on my site.

First: It completely disabled my rotating banners in the navbar. No matter what I do I can not get it to work.

Second: I can not view my forums anymore. I get this error:Fatal error: Cannot create references to/from string offsets nor overloaded objects in /home/username/public_html/forums/includes/class_core.php on line 1274

I had to restore a backup from before.. losing several threads :(

Help!
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  #2  
Old 08-15-2006, 11:23 PM
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Did something change? Earlier, right after installation, I saw that it was working correctly on your site.

(Oh, and no need to restore a backup. You can just remove ALL vBSEO files, including the ones in the "includes" directory, and the .htaccess file, and you will then be able to log into your AdminCP and uninstall the product.)
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  #3  
Old 08-15-2006, 11:26 PM
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I tried running vbseo again and it is giving me the fatal error sign. Also, my quick reply has been disabled as welll as my rotating banner on the navbar.

The rotating navbar can be fixed when i disable vbSEO. I had to restore a backup from 4 days ago..... because i could not even log into my admincp. After restoring I am able to use my admincp but once I run vbseo again it will give me the fatal error.
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  #4  
Old 08-15-2006, 11:27 PM
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(See my edit above about the restore.)

What do you mean by "tried running vbseo again"? You uninstalled after it was working earlier, then were trying to reinstall it?
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  #5  
Old 08-15-2006, 11:30 PM
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Sorry...thats not what I meant. if i go to general options => save settings it will generate the fatal error.
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  #6  
Old 08-15-2006, 11:32 PM
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Please open a support ticket with a temporary FTP and AdminCP login.

Thanks!
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  #7  
Old 08-16-2006, 12:10 AM
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Please let us know the outcome of this installation procedure, I'm curious to know what prevented the ads from rotating properly. Thx!
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  #8  
Old 08-21-2006, 12:24 AM
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help i have the same issue

Fatal error: Cannot create references to/from string offsets nor overloaded objects in /home/public_html/forum/includes/class_core.php on line 1274

I have uninstalled all files and still cannot access anything.
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  #9  
Old 08-21-2006, 12:33 AM
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Please submit a support ticket with FTP access.

Thank-you
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  #10  
Old 08-21-2006, 12:50 AM
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I don't think it's ftp related. I just changed to a different database and it works fine. Something changed in the database somehow.
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  #11  
Old 08-21-2006, 05:46 AM
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It is related to a difference in database structure between fresh vBulletin installs and upgraded ones (db structure can be corrected having ftp access or admincp with sql queries allowed).
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  #12  
Old 08-21-2006, 10:39 AM
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We got it figured out last night, thanks. Juan was on top of it.

I understand it has to do with the fact I have a fresh vb 3.6.0 installation. However, I am still unclear how to install vbseo or if i need to wait for the next build and if so when that will be.

Thanks
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  #13  
Old 08-21-2006, 10:04 PM
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Quote:
Originally Posted by vol_freak View Post
We got it figured out last night, thanks. Juan was on top of it.

I understand it has to do with the fact I have a fresh vb 3.6.0 installation. However, I am still unclear how to install vbseo or if i need to wait for the next build and if so when that will be.

Thanks
anyone?
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  #14  
Old 08-21-2006, 10:57 PM
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Hello,

please feel free to proceed with installation of vBSEO3.0.0RC3 now, once the problem with db has been resolved.
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