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Install problem

This is a discussion on Install problem within the Troubleshooting forums, part of the vBSEO Google/Yahoo Sitemap category; I have ftp'd all the files in binary and I have added the xml file but what do I have ...

  1. #1
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    Install problem

    I have ftp'd all the files in binary and I have added the xml file but what do I have to do know because when I go to a thread I get a error

    Whats that Movie


    Thanks

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    Did you upload the .htaccess file?

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    Quote Originally Posted by Keith Cohen View Post
    Did you upload the .htaccess file?
    Which htaccess file and where do I put it :-)

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    Did you follow the steps for installation outlined in the readme file? It's step C, the step before importing the product XML file.

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    Quote Originally Posted by Keith Cohen View Post
    Did you follow the steps for installation outlined in the readme file? It's step C, the step before importing the product XML file.
    Yeah sorry I missed the link on the side for install instructions

    I have now done what it says but I still cant see threads

    Whats that Movie

    It says towards the end of the installation

    Configure vBSEO settings as desired.

    Do i have to configure first to get the whole thing to work


    If so what do I have to configure to get this up and running as the config file is massive vbseocp.php

  6. #6
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    Yes, for best results you should configure and get your license key locked in before installing the XML product or uploading the .htaccess file.

    However, if you're still getting 404 errors, confirm that your server had mod_rewrite installed.

  7. #7
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    Quote Originally Posted by Keith Cohen View Post
    Yes, for best results you should configure and get your license key locked in before installing the XML product or uploading the .htaccess file.

    However, if you're still getting 404 errors, confirm that your server had mod_rewrite installed.
    How do I do this

    However, if you're still getting 404 errors, confirm that your server had mod_rewrite installed.

  8. #8
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    Your hosting company should be able to tell you.

    (And, if you want to recover your site in the meantime, just disable vBSEO by using the first option in the vBSEO control panel.)

  9. #9
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    Quote Originally Posted by Keith Cohen View Post
    Your hosting company should be able to tell you.

    (And, if you want to recover your site in the meantime, just disable vBSEO by using the first option in the vBSEO control panel.)
    Hi I have just called 1and1 and they said it is installed.

  10. #10
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    Try uncommenting the "RewriteBase" line in the .htaccess file.

  11. #11
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    Quote Originally Posted by Keith Cohen View Post
    Try uncommenting the "RewriteBase" line in the .htaccess file.
    No Joy :-)

  12. #12
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    PHP could be returning the wrong path for your site. You can try editing the vbseo_config.php file and look near the bottom for the DOCROOT entry. Put the full physical path inside the '' on that line.

    Or, you can open a support ticket with a temporary FTP login so that we can take a look.

  13. #13
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    Quote Originally Posted by Keith Cohen View Post
    PHP could be returning the wrong path for your site. You can try editing the vbseo_config.php file and look near the bottom for the DOCROOT entry. Put the full physical path inside the '' on that line.

    Or, you can open a support ticket with a temporary FTP login so that we can take a look.
    I will open a ticket


    Thankyou for your help

  14. #14
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    How long will it be before some one will be able to look into my problem.

    I have sent a support ticket :-)

  15. #15
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    Update: resolved via support ticket (there was htaccess.txt file uploaded instead of .htaccess)

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