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Install problem

This is a discussion on Install problem within the Troubleshooting forums, part of the vBSEO Google/Yahoo Sitemap category; I have ftp'd all the files in binary and I have added the xml file but what do I have ...

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  #1  
Old 04-18-2007, 02:28 PM
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Real Name: Matt Saunders
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Install problem

I have ftp'd all the files in binary and I have added the xml file but what do I have to do know because when I go to a thread I get a error

Whats that Movie


Thanks
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  #2  
Old 04-18-2007, 02:34 PM
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Did you upload the .htaccess file?
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  #3  
Old 04-18-2007, 02:41 PM
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Originally Posted by Keith Cohen View Post
Did you upload the .htaccess file?
Which htaccess file and where do I put it :-)
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  #4  
Old 04-18-2007, 02:46 PM
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Did you follow the steps for installation outlined in the readme file? It's step C, the step before importing the product XML file.
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  #5  
Old 04-18-2007, 02:58 PM
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Originally Posted by Keith Cohen View Post
Did you follow the steps for installation outlined in the readme file? It's step C, the step before importing the product XML file.
Yeah sorry I missed the link on the side for install instructions

I have now done what it says but I still cant see threads

Whats that Movie

It says towards the end of the installation

Configure vBSEO settings as desired.

Do i have to configure first to get the whole thing to work


If so what do I have to configure to get this up and running as the config file is massive vbseocp.php
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  #6  
Old 04-18-2007, 03:00 PM
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Yes, for best results you should configure and get your license key locked in before installing the XML product or uploading the .htaccess file.

However, if you're still getting 404 errors, confirm that your server had mod_rewrite installed.
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  #7  
Old 04-18-2007, 03:01 PM
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Originally Posted by Keith Cohen View Post
Yes, for best results you should configure and get your license key locked in before installing the XML product or uploading the .htaccess file.

However, if you're still getting 404 errors, confirm that your server had mod_rewrite installed.
How do I do this

However, if you're still getting 404 errors, confirm that your server had mod_rewrite installed.
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  #8  
Old 04-18-2007, 03:04 PM
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Your hosting company should be able to tell you.

(And, if you want to recover your site in the meantime, just disable vBSEO by using the first option in the vBSEO control panel.)
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  #9  
Old 04-18-2007, 03:14 PM
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Originally Posted by Keith Cohen View Post
Your hosting company should be able to tell you.

(And, if you want to recover your site in the meantime, just disable vBSEO by using the first option in the vBSEO control panel.)
Hi I have just called 1and1 and they said it is installed.
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  #10  
Old 04-18-2007, 03:16 PM
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Try uncommenting the "RewriteBase" line in the .htaccess file.
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  #11  
Old 04-18-2007, 03:17 PM
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Originally Posted by Keith Cohen View Post
Try uncommenting the "RewriteBase" line in the .htaccess file.
No Joy :-)
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  #12  
Old 04-18-2007, 03:33 PM
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PHP could be returning the wrong path for your site. You can try editing the vbseo_config.php file and look near the bottom for the DOCROOT entry. Put the full physical path inside the '' on that line.

Or, you can open a support ticket with a temporary FTP login so that we can take a look.
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  #13  
Old 04-18-2007, 03:39 PM
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Quote:
Originally Posted by Keith Cohen View Post
PHP could be returning the wrong path for your site. You can try editing the vbseo_config.php file and look near the bottom for the DOCROOT entry. Put the full physical path inside the '' on that line.

Or, you can open a support ticket with a temporary FTP login so that we can take a look.
I will open a ticket


Thankyou for your help
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  #14  
Old 04-18-2007, 03:42 PM
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How long will it be before some one will be able to look into my problem.

I have sent a support ticket :-)
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  #15  
Old 04-18-2007, 05:13 PM
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Update: resolved via support ticket (there was htaccess.txt file uploaded instead of .htaccess)
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