Hello vbseo
This is my 3rd message. I've sent 2 emails to sales@crawlability.com and haven't gotten any response and i've waited for more than 12hrs.
I've realised i've purchased the wrong item. What i was supposed to do is to upgrade my version of vbseo 3.1.0 to 3.2.0
I totally didn't realise the (renew) button was there at the side of my account number at the downloads page.
instead i clickedYou have 1 license(s) expired [x]
so it brings me to the same page.
I clicked upgrade as shows beside the "to access this download you must upgrade"
Download vBSEO 3.2.0 Download vBSEO 3.2.0
To access this download you must upgrade. Release date: July 4, 2008
So i purchase the $27 item instead. i didn't realise until now that i bought an upgrade SERVICE instead?
Please tell me what to do now? How can i reimburse the rest of the cash?
thanks
Tom



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