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vbSEO Owner cannot register with forums

This is a discussion on vbSEO Owner cannot register with forums within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; Hey everyone, I wasn't sure where to post this (or if I could PM an admin about the issue), but ...

  1. #1
    Junior Member
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    James
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    vbSEO Owner cannot register with forums

    Hey everyone,

    I wasn't sure where to post this (or if I could PM an admin about the issue), but maybe some members here may know.....

    A member over at Webmaster-Talk is having trouble with registering with the vbSEO forums and I'm trying to help him out.

    He already owns the vbSEO software, but for some reason is getting errors when trying to register here, and his emails were going unanswered.

    If anyone could know why he's getting errors registering, it would be a great help for him. Here is the thread where we're having problems:
    vbSEO error

    Thanks

  2. #2
    vBSEO Staff Michael Biddle's Avatar
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    Michael Biddle
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    What error is he getting exactly when trying to register?
    Michael Biddle / Crawlability Inc.
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  3. #3
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    dave
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    Its giving him a 404 error when he hits the register button according to the thread link provided

  4. #4
    vBSEO Staff Michael Biddle's Avatar
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    Michael Biddle
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    Just tried registering, and I also am getting this error. Thead is flagged for appropriate staff.
    Michael Biddle / Crawlability Inc.
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  5. #5
    vBSEO Staff Oleg Ignatiuk's Avatar
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    Oleg Ignatiuk
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    It seems to be related to reCaptcha verification system. I've change to "Image verification" and it works now.
    Thank you for the notice!
    Oleg Ignatiuk / Crawlability Inc.
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  6. #6
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    Alexander D.
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    Thank you for resolving this issue promptly, I was able to register and download the software.

    Edit: The error seemed to propagate to the "Contact" link in vb, so I was unable to reach anyone here -- it may be of help in future to have a contact option for support that does not soley rely on the forum platform.

  7. #7
    vBSEO Staff Oleg Ignatiuk's Avatar
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    Oleg Ignatiuk
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    Great! I'm glad it's working fine now, and thank-you for suggestion!
    Oleg Ignatiuk / Crawlability Inc.
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  8. #8
    Junior Member
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    James
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    Glad I was able to assist everyone