The vBSEO Customer Accounts Tools are available on each customer's downloads page:
- Your downloads page includes a section called "Your vBSEO Licenses" that lists each license currently assigned to your account.
- If any of your licenses are expired, a "Renew" link will be provided to the right of the license. You can click it to begin your renewal checkout ($35).
- Under the license list, you will find a drop down menu containing several items allowing you to take further actions for your account. This is called the Account Tools drop down.
- Simply select an action from the list, and click the "Go" button to proceed.
Note: A link to purchase additional vBSEO licenses is also available under the license list. If you meet our Bulk Discount criteria for a discount on your next license purchase, the price will be indicated there. Click the link to proceed with your order, with the discount applied.
Account Tools Include:
- Create Support Ticket - A quick link to our vBSEO Priority Support Ticketing System.
- Add Priority Support Users - Add other users to your account so that they can access support on your behalf.
- Edit Customer Profile - Your customer profile information is used to generate your invoices.
- Purchase Renewal for Expired License - When your license expires, there is a $35 fee to renew and get access to upgrades and the Priority Support Ticketing System for 1 additional year.
- Purchase Copyright Removal Option - Remove the vBSEO Copyright notice from your forum.
- Purchase Install Service - For new licenses, our vBSEO Total Support Team will complete the installation for you.
- Purchase Upgrade Service - For existing vBSEO-enabled forums, our vBSEO Total Support Team will complete a vBSEO software upgrade for you.
- Report Piracy/License Violations - Help us stamp out piracy. Report any violations you discover.