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vBSEO Customer Account Tools - Manage Your Licenses & Renewals

This is a discussion on vBSEO Customer Account Tools - Manage Your Licenses & Renewals within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; The vBSEO Customer Accounts Tools are available on each customer's downloads page: http://www.vbseo.com/downloads/ Your downloads page includes a section called ...

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vBSEO Customer Account Tools - Manage Your Licenses & Renewals vBSEO Customer Account Tools - Manage Your Licenses & Renewals

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  #1  
Old 07-16-2008, 02:34 PM
Joe Ward's Avatar
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Real Name: Joseph Ward
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Arrow vBSEO Customer Account Tools - Manage Your Licenses & Renewals
The vBSEO Customer Accounts Tools are available on each customer's downloads page:
http://www.vbseo.com/downloads/



  • Your downloads page includes a section called "Your vBSEO Licenses" that lists each license currently assigned to your account.
  • If any of your licenses are expired, a "Renew" link will be provided to the right of the license. You can click it to begin your renewal checkout ($35).
  • Under the license list, you will find a drop down menu containing several items allowing you to take further actions for your account. This is called the Account Tools drop down.
  • Simply select an action from the list, and click the "Go" button to proceed.
Note: A link to purchase additional vBSEO licenses is also available under the license list. If you meet our Bulk Discount criteria for a discount on your next license purchase, the price will be indicated there. Click the link to proceed with your order, with the discount applied.

Account Tools Include:
  • Create Support Ticket - A quick link to our vBSEO Priority Support Ticketing System.
  • Add Priority Support Users - Add other users to your account so that they can access support on your behalf.
  • Edit Customer Profile - Your customer profile information is used to generate your invoices.
  • Purchase Renewal for Expired License - When your license expires, there is a $35 fee to renew and get access to upgrades and the Priority Support Ticketing System for 1 additional year.
  • Purchase Copyright Removal Option - Remove the vBSEO Copyright notice from your forum.
  • Purchase Install Service - For new licenses, our vBSEO Total Support Team will complete the installation for you.
  • Purchase Upgrade Service - For existing vBSEO-enabled forums, our vBSEO Total Support Team will complete a vBSEO software upgrade for you.
  • Report Piracy/License Violations - Help us stamp out piracy. Report any violations you discover.
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Last edited by Joe Ward; 07-18-2008 at 10:05 AM.
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  #2  
Old 07-18-2008, 02:45 AM
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Real Name: Fahad Ali
Join Date: Jul 2008
Posts: 80
Nice Job

*Downloading and testing*
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  #3  
Old 07-18-2008, 05:03 AM
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Real Name: Marina
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Location: Netherlands
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thanks this looks cool and helpful
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  #4  
Old 07-29-2008, 01:40 AM
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Great addition Joe!
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  #5  
Old 08-17-2008, 03:17 PM
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Real Name: Sam
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Posts: 38
You can also register 3 additional usernames of people who will receive prioritized support under this account. These users are individuals entrusted to work on your vB/vBSEO who may need access to our support ticket system or member-only site features.

Are we supposed to add an email address like we do on vbulletin.com, or another licensed vBSEO client who is already registered here?
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  #6  
Old 08-17-2008, 05:00 PM
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It should be a username of account on vbseo.com forum (not email address), it could be any user (not only customers profiles).
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vBSEO Styles: Version 1.0 PRO For Everyone Version 2.0 For vBSEO Customers

 vBSEO 3.3.0 Gold Released with New "Virtual HTML Display" Feature Available for Download Now

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  #7  
Old 08-18-2008, 02:14 PM
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Real Name: Nat
Join Date: Mar 2007
Location: Washington D.C.
Posts: 16
upgrade option is not appearing
The upgrade account option is not appearing for us. We purchased an VBSEO on March 21, 2007. Invoice # 3669305888.

What do we do?


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  #8  
Old 08-18-2008, 02:59 PM
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Real Name: Joseph Ward
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Please PM me your URL, and include the order # with the PM for reference.
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vBSEO Styles: Version 1.0 PRO For Everyone Version 2.0 For vBSEO Customers

 vBSEO 3.3.0 Gold Released with New "Virtual HTML Display" Feature Available for Download Now

6X Traffic - $1400 in One Day with vBSEO! Max Out Your SEO
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  #9  
Old 08-20-2008, 08:43 AM
Junior Member
  
Real Name: Nat
Join Date: Mar 2007
Location: Washington D.C.
Posts: 16
Quote:
Originally Posted by Joe Ward View Post
Please PM me your URL, and include the order # with the PM for reference.
I got a really quick reply for Joe Ward and then things kind of stalled. It appears our account has been associated with another user name. Is there anyone else who can help? We want to buy an upgrade and this stalling several projects. Please help
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  #10  
Old 08-20-2008, 11:55 AM
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Real Name: Michael Biddle
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Location: Southern California
Posts: 4,598
Quote:
Originally Posted by Zip-Lock View Post
I got a really quick reply for Joe Ward and then things kind of stalled. It appears our account has been associated with another user name. Is there anyone else who can help? We want to buy an upgrade and this stalling several projects. Please help
You can go ahead and pm me the info Joe requested and I should have you up and running by today. Sorry for the delay.
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