Transfer Policy: Buying or Selling a vBSEO License

Originally Posted by DHMI

Hi boss
I would like to ask you about a new subscription with the installation
Is installation include complete settings or just lift the files in the site?
Thankyou

Hello ,

Please check vBSEO - Installation Service

Originally Posted by Joe Ward

For those of you planning to buy/sell a vBSEO license from/to another person, please be aware of the following restrictions.

All vBSEO customers MAY update their forum URL, or update their existing license from one forum URL to another, as long as the transfer is NOT to another person. Additionally, DOMAIN changes may only be permitted 1 time within a 90 DAY period.

Special restrictions apply to transfers between vBSEO customers and a 3rd party during a sale of the license, or a transfer for any other purpose.

SPECIAL RESTRICTIONS FOR VBSEO LICENSE TRANSFERS TO 3RD PARTIES

• The vBSEO license must NOT have been transferred in the previous 12 month period
• The vBSEO license must have been active for a period of at least 3 months from the date of purchase
• The vBSEO license must be UN-EXPIRED. Note: If expired, the license must be renewed prior to authorization of the transfer.
• If moving the license to a new site, vBSEO must be un-installed and all files removed/deleted prior to the transfer being authorized. It is the original license holder's responsibility to ensure vBSEO is un-installed and completely removed.
• The new owner must have their own vbseo.com username. They cannot assume control of the previous owner's account.

SPECIAL RESTRICTIONS FOR VBSEO DOMAIN CHANGES

• Customers are permitted to change their vBSEO license to a new domain.
• However, this can be done only 1 time within a 90 DAY period.
• The vBSEO license must be UN-EXPIRED.

How to Request a Transfer

To request a transfer of your forum from one URL to another, or from one owner to another, you must open a support ticket:
http://www.vbseo.com/support/

Note: Only the registered owner can make this request.

I have created a support ticket for this as I am the one who just had the license transferred over to me. Is there a time period for a support ticket of this nature I must wait before I can proceed to install vbseo on my site? Thanks in advance.

Originally Posted by Mert Gökçeimam

You need to create a support ticket.

merhaba mert
ticket actim, ilgilenirsen memnun olurum

tesekkurler

anyone there?

i have sent almost 5 msgs and NO replies till now?

why?

do i have to do sth else ?

i m waiting your early response about my problem.

i have renewed my expired Vbseo licence and want to use it in my new forum, i opened 5 tickets so far.
please register my vbseo to new one.

thx and waiting.

Please note that support ticket system is not instant message system and our Support Level Agreement clearly mentions official response time. It is also summer where staff can go to their vacation.

Spamming our ticket system with endless messages will not get you faster support.

Hi there. I'm needing assistance in transfering the license over to another individual, I opened a ticket, can someone assist me?

Please don't send notification messages for your tickets. Tickets will be responded in order.

I'm looking to buying a license from someone else that will transfer it to me. I read the rules and it says the recipient of the license needs to create an account. By that do you mean create a forum account like this one that I'm using right now? Thanks.

So Since obviously There's no longer a support system on here.
All I want to do is move my forum to a sub domain. It's been over 10 days no response ! I'm Penalized ( google) for the forum so I'm moving it, and this needs to be done asap.

So QUESTION!
Can I buy a new licence? and get the key instantly?

And then once (IF EVER) support again - Just get a refund?