LinkBack URL
About LinkBacksI have been a user of vBSEO for a good amount of time, but never used the forums here, until now.
I am unable to open a support ticket, nor can I search the troubleshooting forums.
I own two licenses of vBSEO.
Please SOMEONE, give me access, my site has been down for a week and I need access to troubleshoot the problem I am having.
Results 1 to 11 of 11
Support Problems @ vbSEO
This is a discussion on Support Problems @ vbSEO within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; I have been a user of vBSEO for a good amount of time, but never used the forums here, until ...
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10-06-2006 12:45 PM #1Junior Member
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- Eric Brooks
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- Oct 2006
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Support Problems @ vbSEO
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10-06-2006 12:48 PM #2Senior Member
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- Keith Cohen
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- Jul 2005
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- Raleigh, NC USA
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I replied to your PM. Did you send a PM to Joe with the requested info?
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10-06-2006 12:48 PM #3Senior Member
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- Keith Cohen
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- Jul 2005
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- Raleigh, NC USA
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PM me your site URL if you don't want to post it publicly.
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10-06-2006 12:49 PM #4Junior Member
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- Eric Brooks
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modularfords.com
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10-06-2006 12:51 PM #5Senior Member
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- Keith Cohen
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- Jul 2005
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- Raleigh, NC USA
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That domain shows up in the registration database.
In viewing your site, it looks like your server has an outdated version on ionCube installed. The latest loaders can be obtained from PHP Encoder, protection, installer and performance tools from ionCube: Loader Download
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10-06-2006 12:57 PM #6Junior Member
- Real Name
- Eric Brooks
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- Oct 2006
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Joe Ward is working on giving me access, so you can move this thread to the troubleshooting forum.
So far, I have tried downloading those loaders, and placing them in the ioncube folder above the vbseo stuff. Did not help. I have also commented out the ioncube stuff in the php.ini file.
If I do that , and use the latest loaders, I get a different error. It says that the vbseo.php file is corrupt.....
HELP
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10-06-2006 12:59 PM #7Senior Member
- Real Name
- Brent Wilson
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- Aug 2005
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- Huntsville, Alabama
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Make sure you upload in binary modeIt says that the vbseo.php file is corrupt.....
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10-06-2006 01:00 PM #8Junior Member
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- Eric Brooks
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- Oct 2006
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Greetings, fellow Mustang Enthusiast ;-)
Lemme upload it again.
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10-06-2006 01:03 PM #9Junior Member
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- Eric Brooks
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- Oct 2006
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No go with reuploading in binary, same error.
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10-06-2006 01:34 PM #10
Both of your forums are listed in our database and your download privileges have been enabled. If you run into further trouble, please open a support ticket. You have access now.
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10-06-2006 01:35 PM #11Junior Member
- Real Name
- Eric Brooks
- Join Date
- Oct 2006
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Thanks Joe!
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