a request to VBSEO support

**prakash123** · 03-04-2008 03:29 PM

Hello

My vbseo license had expired and i was aksed to upgrade.

I did upgrade and paid with my paypal. I got an automated email confirming my order, and provided me with a link, to open a ticket and get my VBSEO upgrade completed.

Now when i click on the ticket, it says your license has expired duh!

So its a catch 22 now, can someone help.

Thanks

Prakash

**Oleg Ignatiuk** · 03-04-2008 03:37 PM

Hello,

Please PM me your order ID.

**Michael Biddle** · 03-04-2008 03:37 PM

PM me your transaction id please. And the date in which you paid.

**prakash123** · 03-04-2008 03:40 PM

Sure will do!

Thanks

Prakash

**Michael Biddle** · 03-04-2008 03:44 PM

It looks as though you purchased our upgrade rather then our renewal for your license. Did you want to renew the license, or did you want us to upgrade your vbseo?

**prakash123** · 03-04-2008 03:47 PM

Oh ok, my mistake then.

1.Is it an yearly license renewal for VBSEO? Can i pay license renewal for multiple versions and if so, is there a discount?

2.Can you please direct me to the link to do the license renewal?

3. Can you also direct me to the link where i can see the feature updates in the new version?

Thanks

Prakash

**Michael Biddle** · 03-04-2008 03:52 PM

1) You can use vBSEO forever, but you will receive updates and priority support if you renew your license (Yearly)
2) Go to: www.vbseo.com/downloads. It will show you a link to renew on your license.
3) vBSEO 3.1.0 Released!

Would you like the upgrade to be refunded?

**prakash123** · 03-04-2008 05:14 PM

No, i dont need a refund.

I am a happt VBSEO camper, will look at the license renewal.

Thanks

Prakash

**prakash123** · 03-04-2008 05:18 PM

Hello

Looks like I bough the same stuff for $35, unless its different.

So both renewal and installation is $35 ?

Improve Your vBulletin SEO - Renew vBSEO

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Exact Forum URL where vBSEO is installed

* The vBSEO lifetime license includes access to upgrades for 1-year. After expiration, there is a $35/year fee for access to new upgrades.Please confirm.

Prakash

**Michael Biddle** · 03-04-2008 05:44 PM

They are different. One is we upgrade your vbseo for you. Other is you renew your license. Which one did you want?

**prakash123** · 03-04-2008 05:51 PM

I want to 'Renew my License'

Can you let me know the price, and the specific URL to make the purchase.

Thanks

Prakash

**Michael Biddle** · 03-04-2008 06:02 PM

a request to VBSEO support

See #2. It should be 35 usd. As I said before, do you want a refund on what you just purchased, or do you want us to fulfill that order once you renew?

**prakash123** · 03-04-2008 06:07 PM

Hello

1. I just purchase the 'Renewal'

2. I had purchased the 'Installation' earlier.

I will post the order in your PM.

Now, i am excited to install the new VBSEO.

Thanks

Prakash

**Michael Biddle** · 03-04-2008 06:16 PM

I responded to your PM.

a request to VBSEO support

a request to VBSEO support

re, VBSEO License renewal

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