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Renewal Help

This is a discussion on Renewal Help within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; Hi there, I recently renewed my vBSEO License for Aelyria -- however, I renewed it under a separate domain/path -- ...

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  #1  
Old 10-05-2008, 08:42 PM
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Renewal Help
Hi there,

I recently renewed my vBSEO License for Aelyria -- however, I renewed it under a separate domain/path -- www.playbypost.com/forums (because I am planning on moving my forum/site). Will the renewal be properly credited? Thank you!

Kaelon
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  #2  
Old 10-05-2008, 09:06 PM
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Hello please PM me your transactionid and your email that you used to pay with.
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Old 10-05-2008, 09:11 PM
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Hi Michael,

Just PM'ed you.

Thank you,
Kaelon
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Old 10-05-2008, 09:16 PM
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Updated.

Sorry for the inconvenience.
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Old 10-05-2008, 09:27 PM
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Thanks, Michael. I just noticed that my license has been renewed for my old domain; how can I update my license so that it displays my new domain and path?
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Old 10-05-2008, 10:21 PM
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You will need to open a new ticket requesting the transfer.
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Old 10-06-2008, 10:35 AM
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Originally Posted by Michael Biddle View Post
You will need to open a new ticket requesting the transfer.
Thanks, Michael. Will do.
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