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Problem with my order

This is a discussion on Problem with my order within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; It is now Monday afternoon and almost 3 days have passed. I have left a message with sales via phone. ...

  1. #16
    Junior Member
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    corpfan1
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    It is now Monday afternoon and almost 3 days have passed.

    I have left a message with sales via phone.

    I have emailed sales.

    I have PMed Jim Ward.

    Nothing has been done.

    Paypal has gotten back to me saying that indeed they show that the $ is in the Crawlability account.

    Yet, I am getting nothing from here.

    Should I file a complaint with Paypal? What is going on here?

    Very disappointed.

    Chris

  2. #17
    vBSEO Staff Ace Shattock's Avatar
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    Ace Shattock
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    Chris,

    This is indeed unacceptable, and I apologise for the frustration.

    Please PM me your forum URL and Paypal transaction id (with the date/time of the purchase if possible). I will look for your purchase in the database.

  3. #18
    Junior Member
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    corpfan1
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    Hi,

    You would be the 4th person I would be sending that info to.

    Is this necessary?

    After I send the info, each person, never further responds and disappears from contact.

    What is going on here?

    Chris

  4. #19
    vBSEO Staff Oleg Ignatiuk's Avatar
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    Oleg Ignatiuk
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    Hello,

    Your license has been activated.

  5. #20
    Senior Member
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    Michael Biddle
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    Welcome to the team. Sorry for the unfortunately long delay.
    The Forum Hosting - Forum Hosting from the Forum Experts

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  1. Problem with my order
    By nickypoo in forum Pre-Sales Questions
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    Last Post: 12-02-2007, 07:18 PM

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