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payment

This is a discussion on payment within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; made payment and installed test script but cant download the rest ,says i have to buy...

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  #1  
Old 01-08-2007, 08:18 PM
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Real Name: obx
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payment

made payment and installed test script but cant download the rest ,says i have to buy
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  #2  
Old 01-08-2007, 08:41 PM
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Order processing can take 12-24 hours.
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  #3  
Old 01-08-2007, 08:48 PM
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Real Name: Peggy
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If it's not, and I didn't see it when I ordered, this should be stated on the order form in big bold letters...

order processing, site approval, and delivery of download link may take up to 24 hours.
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  #4  
Old 01-08-2007, 08:50 PM
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It does state it on the order confirmation screen, after the order is submitted.
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  #5  
Old 01-08-2007, 11:22 PM
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yes (after the order is submitted) I have 3 email and 1 p.m from your site that say go to the download area. It has been 26 hrs payment made by pay pal
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  #6  
Old 01-09-2007, 06:44 PM
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Real Name: obx
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Posts: 37
OK whats up??????????

Here is the email from ya'll now when can I download?


Hello,

We received your PayPal order: 09G81028SJ011583W
Your vBSEO license has been approved for:
http://www.obxnow.com/forums/
You can download vBSEO now via your UserCP:
http://www.vbseo.com/downloads/


Your username is: n/a

If you have not yet done so, please register on our forums and email or PM
me your username so that we can enable your download.
Please do not hesitate to contact me or any member of the vBSEO team if you have any questions.
Regards,
Juan Muriente
Crawlability Inc.

vBSEO Support Ticketing System:
http://www.vbseo.com/support/

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  #7  
Old 01-09-2007, 08:12 PM
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Real Name: Rob
Join Date: Jan 2007
Posts: 19
I ordered yesterday its only been a little over 24 hours since i ordered so no biggie just curious if some thing went wrong
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  #8  
Old 01-09-2007, 08:40 PM
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Quote:
Originally Posted by Keith Cohen View Post
It does state it on the order confirmation screen, after the order is submitted.
I'm saying that people should be made aware of this PRIOR to purchasing.
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  #9  
Old 01-09-2007, 08:50 PM
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Quote:
Originally Posted by Ohiosweetheart View Post
I'm saying that people should be made aware of this PRIOR to purchasing.
Just playing devil's advocate here, and please understand the tone of this is completely non-threatening, and nothing against you personally, but:

Why? If they want to buy vBSEO, they're going to buy vBSEO. If they are told before they order that they have to wait up to 24 hours to receive the item, do you think it would make a difference? Probably not, since by that time they have decided that they want the product. The sooner the order goes in, the sooner it can be processed.

The notification is made to them on the confirmation screen, so they know what to expect at that point.

Besides all that, I'm pretty sure the plan is to add the information on the order form as well, but I'm (personally) still curious of people's thoughts on why knowing before placing the order really changes anything.
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  #10  
Old 01-09-2007, 08:53 PM
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Please PM that information to Juan so that he can assign that license to your username, as it appears that your order did not include your vBSEO.com username.

Thanks

Quote:
Originally Posted by obx11 View Post
OK whats up??????????

Here is the email from ya'll now when can I download?


Hello,

We received your PayPal order: 09G81028SJ011583W
Your vBSEO license has been approved for:
http://www.obxnow.com/forums/
You can download vBSEO now via your UserCP:
http://www.vbseo.com/downloads/


Your username is: n/a

If you have not yet done so, please register on our forums and email or PM
me your username so that we can enable your download.
Please do not hesitate to contact me or any member of the vBSEO team if you have any questions.
Regards,
Juan Muriente
Crawlability Inc.

vBSEO Support Ticketing System:
http://www.vbseo.com/support/

vBSEO Affiliate Program:
http://www.vbseo.com/aff/

vBSEO 3.0 Introduces Blog-Compatible *Linkbacks*:
http://www.vbseo.com/ping-trackback/

Increase Google PageRank with Text Link Ads:
http://www.vbseo.com/text-link-ads.html
Upgrade Your Forum to a Dedicated Server:
http://www.vbseo.com/fast-servers.html
__________________
Keith Cohen / Crawlability Inc.
Support Team Launches New DeskPro Powered Tool Enhanced Support at Your Service

vBSEO 3.2.0 Launched - Maximum Overdrive for Your Web Traffic! Over 100 Instant SEO Optimizations

6X Traffic - $1400 in One Day with vBSEO! Imagine What the vBSEO Patent Pending Technology Can Do For You.


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  #11  
Old 01-09-2007, 09:13 PM
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Real Name: obx
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Posts: 37
I did p.m it over 20 hrs ago. why not you help and do the same. keith it says your part of this program also below your username. hey I see your in my state i am on the outer banks so help a neighbor out.
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  #12  
Old 01-09-2007, 09:15 PM
Keith Cohen's Avatar
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Unfortunately, I am unable to process orders. I handle support issues. Did you send the PM with the same information you posted above?
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Support Team Launches New DeskPro Powered Tool Enhanced Support at Your Service

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6X Traffic - $1400 in One Day with vBSEO! Imagine What the vBSEO Patent Pending Technology Can Do For You.


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  #13  
Old 01-09-2007, 11:43 PM
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Real Name: obx
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Posts: 37
Yes I did and still no reply I am getting mad and upset here, have my vb offline now doing mods on it and wanted to get this in. But ya know they may be on vacation with all our money huh? see quite a few here waiting for downloads. If i dont get it in 12 hrs I will make a post on rip off report . com
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  #14  
Old 01-10-2007, 12:01 AM
Juan Muriente's Avatar
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Real Name: Juan Carlos Muriente
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Location: Puerto Rico
Posts: 12,764
Please PM me your order ID and purchase information.

Apologies for the inconvenience.
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Support Team Launches New DeskPro Powered Tool Enhanced Support at Your Service

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  #15  
Old 01-10-2007, 12:03 AM
Juan Muriente's Avatar
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Real Name: Juan Carlos Muriente
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Location: Puerto Rico
Posts: 12,764
Nevermind, I didn't read the above posts. Your account has been enabled.
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Support Team Launches New DeskPro Powered Tool Enhanced Support at Your Service

vBSEO 3.2.0 Launched - Maximum Overdrive for Your Web Traffic! Over 100 Instant SEO Optimizations

6X Traffic - $1400 in One Day with vBSEO! Imagine What the vBSEO Patent Pending Technology Can Do For You.

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