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Paid for product, cannot download :(

This is a discussion on Paid for product, cannot download :( within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; I renewed my license a few weeks ago, paid in full and still haven't been able to download the software. ...

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  #1  
Old 09-17-2008, 06:42 PM
Junior Member
 
Real Name: Lee Taylor
Join Date: Apr 2007
Posts: 7
Paid for product, cannot download :(

I renewed my license a few weeks ago, paid in full and still haven't been able to download the software.

I've contacted VBSEO at least three times in the past three weeks without response.

Anyone at the wheel over there?

I've love to be able to get this thing updated sometime in 2008.
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  #2  
Old 09-17-2008, 08:09 PM
Michael Biddle's Avatar
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vBSEO Total Customer Support
 
Real Name: Michael Biddle
Join Date: Jan 2007
Location: Southern California
Posts: 3,003
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Hello, we do not recieve any emails that you send, so it is best to make a thread like this.

Please PM me your transactionid, date of purchase, and your forum URL.

Sorry for the inconvenience.
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  #3  
Old 09-22-2008, 09:58 PM
Joe Ward's Avatar
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Real Name: Joseph Ward
Join Date: Jun 2005
Location: Puerto Rico
Posts: 19,708
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Hi Lee - it looks like your download is fine now. Can you confirm?
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