The Order Form: How Do I Answer URL Question?

About the question "Exact Forum URL where vBSEO will be installed".

My URL is, let's say, www.abc.com.

It goes to the directory "www.abc.com".

In that directory there is a 301 redirect to the directory "www.abc.com/vb", which is where vBulletin is installed.

How do I answer the question on the order form?

TIA,
Ned

It needs to be the actual Forum URL as defined in your vBulletin Options.

Many thanks Keith.

You might encourage sales@vbseo.com to either respond or forward an inquiry just like this one promptly. It's clearly a question from a guy who's got his credit card out and is gonna buy.

Thanks again,
Ned

Hi Ned - our sales email is sales@crawlability.com

Thanks, Joe. My mistake--but it's in the post above. I really did send the message to sales@crawlability.com. And I still don't have a response, or a bounced message indication. I've got the info I need, this is just friendly process feedback.

Ned

Originally Posted by NedY

Thanks, Joe. My mistake--but it's in the post above. I really did send the message to sales@crawlability.com. And I still don't have a response, or a bounced message indication. I've got the info I need, this is just friendly process feedback.

Ned

Thanks Ned. We're having a problem with a high volume of spam, and unfortunately we get consistent reports of delayed responses due to customer emails that get trapped in the spam filters and not answered.

Apologies for the inconvenience. I'm glad you came to the forum for help, since we can ensure that nothing gets missed here.