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My emails go unanswered...

This is a discussion on My emails go unanswered... within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; I have sent 2 emails to the VBSEO staff in regards to my current licenses as well as ordering a ...

  1. #1
    Junior Member
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    Stan Spaeth
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    My emails go unanswered...

    I have sent 2 emails to the VBSEO staff in regards to my current licenses as well as ordering a new one in the past 2 weeks and none of them have been answered. I have called the 800 # only to be kicked into voicemail.

    Is this project still alive? How can I get responses????

  2. #2
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    Keith Cohen
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    What information do you need? I don't currently show any licenses assigned to your account. If you want to PM me the URLs I can take a look.

  3. #3
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    Joseph Ward
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    Hi Stan,

    Which email account have you been sending your requests to?

  4. #4
    Junior Member
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    Stan Spaeth
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    I have been using the contact forum on the site. I will PM you with the requests. Thank you for the fast response.

  5. #5
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    Joseph Ward
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    Ok - I'm going to test that system to make sure that we're receiving the emails.

  6. #6
    Junior Member
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    Stan Spaeth
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    This has to be the fastest resolution I ever received from any company.

    Thank you guys so much for the quick turn around.

  7. #7
    Senior Member
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    Joseph Ward
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    I'm glad that your issue has been corrected Stan. I just wish we could have received your earlier emails. I'm still going to check the system to make sure it's working correctly.

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