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May have made a mistake when buying

This is a discussion on May have made a mistake when buying within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; Well I just purchased vbSeo , I gave my email address and paid for it via Paypal. Now it said ...

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May have made a mistake when buying May have made a mistake when buying

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  #1  
Old 08-15-2008, 04:48 PM
Junior Member
  
Real Name: losedude
Join Date: Aug 2008
Posts: 8
May have made a mistake when buying
Well I just purchased vbSeo, I gave my email address and paid for it via Paypal.

Now it said that the script would be sent to me via email, except I then read (after paying) that I was supposed to provide my username :s , I haven't done so and I made this account (it has been registered using the same email address as I asked vbSeo to be sent to)

I haven't seen any place to put my account details so can someone explain to me what I should do ? I only ordered it a few hours ago.
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  #2  
Old 08-15-2008, 05:28 PM
briansol's Avatar
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vBSEO Pre-Release TeamDesign for SEOBig Board Administrator
  
Real Name: Brian
Join Date: Apr 2006
Location: Central CT, USA
Posts: 5,532
pm joe ward with your transaction ID so he can assign your user account here to the purchase
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Old 08-15-2008, 06:39 PM
Junior Member
  
Real Name: losedude
Join Date: Aug 2008
Posts: 8
Transaction ID ? By that do you mean Paypal transaction ID ? Or is this something sent via Mail because I haven't recieved anything yet.

Thanks
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Old 08-15-2008, 06:46 PM
Michael Biddle's Avatar
vBSEO Staff
vBSEO Total Customer Support
  
Real Name: Michael Biddle
Join Date: Jan 2007
Location: Southern California
Posts: 3,003
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Hello, however you paid, it should have given you a transactionid in your log (either paypal, or 2CO).

Please PM me your forum URL, what exactly you purchased, and your transactionid.
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Old 08-15-2008, 08:54 PM
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vBSEO Total Customer SupportvBSEO Documenter
  
Real Name: Joseph Ward
Join Date: Jun 2005
Location: Puerto Rico
Posts: 19,709
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I see you listed as a customer. Have you received your confirmation emails with receipt?
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Old 08-16-2008, 01:22 PM
Junior Member
  
Real Name: losedude
Join Date: Aug 2008
Posts: 8
Yes I've recieved everything.

Thank you.
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