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Licenses Gone?!

This is a discussion on Licenses Gone?! within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; I just went to go and try to download the latest VBSEO for install but the download section now says ...

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Licenses Gone?! Licenses Gone?!

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  #1  
Old 05-03-2007, 01:42 PM
Member
  
Real Name: Gary Mullins
Join Date: Jan 2006
Location: Nashville, TN
Posts: 65
Licenses Gone?!
I just went to go and try to download the latest VBSEO for install but the download section now says I have ZERO licenses?! I have a license for forums.pcapex.com and forums.gameapex.com. I went to submit a support ticket but it wouldn't even let me do that!

Can you please get this straightened out?
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  #2  
Old 05-03-2007, 01:48 PM
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Real Name: Gary Mullins
Join Date: Jan 2006
Location: Nashville, TN
Posts: 65
After reading through some other posts it seems I was supposed to get some notification when the new system was put in place for a special renewal offer... I sure wish I had got that email. :(
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Old 05-03-2007, 02:02 PM
Joe Ward's Avatar
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vBSEO Total Customer SupportvBSEO Documenter
  
Real Name: Joseph Ward
Join Date: Jun 2005
Location: Puerto Rico
Posts: 19,708
Blog Entries: 7
Your forums were not assigned to your username. I have corrected this now. Your licenses will now appear in the list on the downloads page.
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Old 05-03-2007, 02:09 PM
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Real Name: Gary Mullins
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Location: Nashville, TN
Posts: 65
Thanks!
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Old 05-03-2007, 02:14 PM
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Real Name: Gary Mullins
Join Date: Jan 2006
Location: Nashville, TN
Posts: 65
Payment was sent... I guess the renewed access is not automatic? When will the access be updated?
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Old 05-03-2007, 02:28 PM
Joe Ward's Avatar
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vBSEO Total Customer SupportvBSEO Documenter
  
Real Name: Joseph Ward
Join Date: Jun 2005
Location: Puerto Rico
Posts: 19,708
Blog Entries: 7
Processed.
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