License Key

Hi,

Main Issue:
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I sent an Email to 'licenses@crawlability.com' on 3/4 and didn't get a response yet, so trying here.

We don't seem to have our license key.

How may we retrieve please?
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I'm trying via the Forum as when I tried to send this message via contact form when logged in, I got an auto-response saying help desk only accepts new questions from the web UI and had a link to www.vbseo.com/support/ This link, however, leads to a password challenge which seems to be just for admins; my vbseo id/pw didn't work. So I'm trying this Forum and will try the licenses Email again.

Thanks,
Scott

Your license key is automatically retrieved during the installation process. Make sure you follow each step of the installation instructions and you should be fine.

Great. Thanks. We'll try again.

To access support, you only need to be logged into the forum, as long as you are listed as a customer.

Can you still not access it?
http://www.vbseo.com/tickets/