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Just purchased, how long?

This is a discussion on Just purchased, how long? within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; Hi, I just purchased about 45 minutes ago and paid by Paypal, how long before I get the script? I ...

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  #1  
Old 04-07-2006, 04:18 PM
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Real Name: treasureman
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Just purchased, how long?

Hi,

I just purchased about 45 minutes ago and paid by Paypal, how long before I get the script?

I was really expecting either to get it in email immediately or get sent to a link where I could download it.
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  #2  
Old 04-07-2006, 04:27 PM
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Re: Just purchased, how long?

Welcome!

Orders have to be manually approved. I think the guaranteed turn around time is 12 hours, but it's usually MUCH less than that. (usually within an hour or two) Someone will be in touch soon.
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  #3  
Old 04-07-2006, 04:30 PM
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Re: Just purchased, how long?

Quote:
Originally Posted by ConqSoft
Welcome!

Orders have to be manually approved. I think the guaranteed turn around time is 12 hours, but it's usually MUCH less than that. (usually within an hour or two) Someone will be in touch soon.
Oh, okay. However it would help if you would state this on the order form or check out form.
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  #4  
Old 04-07-2006, 05:09 PM
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Re: Just purchased, how long?

Hello Treasureman,

welcome to vBSEO I hope you like it

Thanks for the suggestion.
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  #5  
Old 04-08-2006, 06:16 PM
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Re: Just purchased, how long?

Quote:
Originally Posted by treasureman
Oh, okay. However it would help if you would state this on the order form or check out form.
I agree. I got an email that says - send me a PM.
Send who? What is required in the PM? Did I send enough/needed info?
Is this a reason for delay? Should I have signed up on the forums *before* ordering?

An order form with unassumed info in bright colors might make it easier on us newest end users.

Thanks for your ear...
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  #6  
Old 04-08-2006, 07:22 PM
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Re: Just purchased, how long?

Hi vauge,

We apologize for the inconvenience. We are working on better order fulfillment system now, but we understand your frustration.

Joe
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  #7  
Old 04-09-2006, 08:54 PM
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Re: Just purchased, how long?

Thanks for your reply. I received my download instructions shortly after posting.

Now please give me access to posting in the other forums. I can read them but can not post in them.
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  #8  
Old 04-09-2006, 08:54 PM
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Re: Just purchased, how long?

You're showing as a vBSEO Owner. You're still unable to post?
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  #9  
Old 04-09-2006, 10:07 PM
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Re: Just purchased, how long?

I am unable to post in the General forum it just times out. I have tried it 8 or 10 times today.

I can post in this forum with no problem.
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  #10  
Old 04-12-2006, 06:49 PM
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Re: Just purchased, how long?

This is a bug in 2.4.5 related to the new external link title retrieval feature. It has been fixed in the next build.

Alternatively, enter your outbound links within "comment" tags and un-check automatically parse links in text when submitting your message.

Cheers.
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Last edited by Joe Ward; 04-12-2006 at 07:27 PM.
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