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just ordered upgrade and no download

This is a discussion on just ordered upgrade and no download within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; Hi There i just ordered upgarde and this is the payment id: 3956915688 by 2co, and i still don't see ...

  1. #1
    Senior Member
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    Seleno
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    just ordered upgrade and no download

    Hi There
    i just ordered upgarde and this is the payment id: 3956915688 by 2co, and i still don't see the download link
    i'm really bored of waiting you couldn;t help me about paypal then send me the download link at least

    cant see my site loosing more and more traffic daily coz of warnings in sitemap

  2. #2
    vBSEO Staff Ace Shattock's Avatar
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    An Upgrade is for an existing un-expired account to be Upgraded to the latest version of vBSEO by our staff.

    Perhaps you meant to purchase a Renewal?

  3. #3
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    Michael Biddle
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    It appears as though you have purchased us to upgrade your script for you, however, your license must be active in order too. Did you mean to purchase the renewal as Ace suggested? If so I will flag the last order for a refund, and then you can purchase the renewal.
    The Forum Hosting - Forum Hosting from the Forum Experts

  4. #4
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    i purchased it to be able to download the vbseo 3.2 and upgrade my vbseo 3.1
    waiting your help
    i really can't wait more about this coz i have much work to do,,,and they didn't help me any more about paypal

    i'm facing all these problems, while the people who used nulled copy never face any problem of these!

  5. #5
    vBSEO Staff Ace Shattock's Avatar
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    OK, we will flag your Upgrade purchase for refund, and you will need to purchase the Renewal ($35) option.

  6. #6
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    Joseph Ward
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    I issued you a refund.

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