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Just Bought vBSEO w/Installation...

This is a discussion on Just Bought vBSEO w/Installation... within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; Hello, I just bought VBSEO with Installation and am waiting for my credit card to pass the fraud checks. Will ...

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Just Bought vBSEO w/Installation... Just Bought vBSEO w/Installation...

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  #1  
Old 09-30-2008, 02:02 PM
PWO PWO is offline
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Real Name: Steven
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Just Bought vBSEO w/Installation...
Hello, I just bought VBSEO with Installation and am waiting for my credit card to pass the fraud checks. Will I be notified once thats complete? Once it is then what? What I do for you guys to install it for me?
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  #2  
Old 09-30-2008, 02:38 PM
Ace Shattock's Avatar
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Real Name: Ace Shattock
Join Date: Jul 2005
Location: New Zealand
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Hi Steven,

As per the email sent when your installation was ordered:

Quote:
INSTRUCTIONS:

1. Create a support ticket with the subject: "vBSEO Install Service"

2. Include in your post username and passwords for:
(a) Your FTP account
(b) Your vBulletin Control Panel

3. If there is a particular date/time that you prefer your installation to be completed, please indicate it. If this is not specified, a vBSEO Total Support Team member may begin your installation immediately upon discovering your support ticket.

4. Indicate whether or not you would like the Relevant Replacements feature installed (YES/NO).

5. If you have a preference for which URL Rewriting style to use, please specify. There are 6 preset styles to choose from. To see your options, please checkout the vBSEO Demo:
http://www.vbseo.com/demo/

6. When staff provides feedback via your ticket, please provide any required information promptly so that they can complete your installation expediently.

If you have any further questions, please let us know in your support ticket:
http://www.vbseo.com/tickets/
As yet, I cannot see any tickets from you in the system.
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  #3  
Old 09-30-2008, 03:26 PM
PWO PWO is offline
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Real Name: Steven
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Quote:
Originally Posted by Ace Shattock View Post
Hi Steven,

As per the email sent when your installation was ordered:



As yet, I cannot see any tickets from you in the system.
Ace, I haven't received an e-mail from you. Only e-mail Ive received thus far was the 2CO.COM Sales Receipt.
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  #4  
Old 09-30-2008, 03:32 PM
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The confirmation e-mail is automatically sent from vBSEO. Please check any spam/junk mail folders to make sure it didn't get flagged.
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  #5  
Old 09-30-2008, 03:38 PM
PWO PWO is offline
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Real Name: Steven
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Quote:
Originally Posted by Keith Cohen View Post
The confirmation e-mail is automatically sent from vBSEO. Please check any spam/junk mail folders to make sure it didn't get flagged.
Keith, Ive checked and nothing. Is it possible that card is still under going fraud checks with 2CO.COM even though I was already e-mail the sales receipt?
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  #6  
Old 09-30-2008, 03:45 PM
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I just resent you an email, please check to see if it is their.
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  #7  
Old 09-30-2008, 04:03 PM
PWO PWO is offline
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Real Name: Steven
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Quote:
Originally Posted by Michael Biddle View Post
I just resent you an email, please check to see if it is their.
Got it. I was checking the email address I put in the order, not the one I signed up here with. Thanks for your help. Ill be submitting for installation now.
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