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I made a purchase yesterday but I did not receive any email from sales@crawlability.com
PM with order # and forum url sent to Joe Ward but no response!
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I paid for vbseo but have not gotten it
This is a discussion on I paid for vbseo but have not gotten it within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; Hi I made a purchase yesterday but I did not receive any email from sales@crawlability.com PM with order # and ...
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05-27-2008 06:23 AM #1Member
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- djilou
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I paid for vbseo but have not gotten it
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05-27-2008 06:30 AM #2Junior Member
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- Lynk
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- May 2008
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I did exactly the same thing. Haven't gotten an email and PMed Joe Ward... but nothing so far.
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05-27-2008 09:43 AM #3Member
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- djilou
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16 hours have passed after the payment, when can I have a copy of vbseo?
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05-27-2008 09:45 AM #4Senior Member
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- Keith Cohen
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- Jul 2005
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- Raleigh, NC USA
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The amount of time for order processing can vary, but it will be completed as soon as possible. Most orders are processed immediately, but if there are any issues with the order (either a technical issue with the payment processor [PayPal,2CO] or if there is missing information) it can take a little longer since it must be manually processed.
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05-27-2008 10:28 AM #5Member
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- djilou
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Yes I understand, but you understand that I you want to download the software ASAP after purchase
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06-04-2008 04:37 PM #6Junior Member
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- Chris
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- Jun 2008
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In the same boat here -- have paid, received PayPal receipt and license approval notice, but am locked out of the downloads, support and members-only forum areas.
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06-04-2008 04:54 PM #7vBSEO.com Webmaster
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- Lizard King
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- Oct 2005
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Hello Chris ,
Please send me your forum adress , payment transaction id and payment date via PM so i can correct the problem. Sorry for the inconvience.Mert Gökçeimam / Crawlability Inc.
vBSEO 3.6.0 Alpha Önizlemesi - Including Like Tree
Unveiling the NEW vBSEO Sitemap Generator 3.0 - available NOW for vBSEO Customers!
Twitter:@Depkac
Personal Blog : Mert Gökçeimam
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06-04-2008 05:08 PM #8Junior Member
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- Chris
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- Jun 2008
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Thanks for your prompt reply, Mert -- the problem is that an incorrect username is attached to my license. I have sent you the details via PM. Much appreciated,
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06-04-2008 05:21 PM #9Junior Member
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- Chris
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- Jun 2008
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Mert: you are a rock star. Much appreciated -- many thanks for your quick support!
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06-04-2008 05:25 PM #10vBSEO.com Webmaster
- Real Name
- Lizard King
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- Oct 2005
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- Istanbul, Turkey, Turkey
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You're welcome
Mert Gökçeimam / Crawlability Inc.
vBSEO 3.6.0 Alpha Önizlemesi - Including Like Tree
Unveiling the NEW vBSEO Sitemap Generator 3.0 - available NOW for vBSEO Customers!
Twitter:@Depkac
Personal Blog : Mert Gökçeimam
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Paid for vbSEO but never got it
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