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I paid for vbseo but have not gotten it

This is a discussion on I paid for vbseo but have not gotten it within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; Hi I made a purchase yesterday but I did not receive any email from sales@crawlability.com PM with order # and ...

  1. #1
    Member
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    I paid for vbseo but have not gotten it

    Hi
    I made a purchase yesterday but I did not receive any email from sales@crawlability.com


    PM with order # and forum url sent to Joe Ward but no response!

  2. #2
    Junior Member
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    Lynk
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    I did exactly the same thing. Haven't gotten an email and PMed Joe Ward... but nothing so far.

  3. #3
    Member
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    16 hours have passed after the payment, when can I have a copy of vbseo?

  4. #4
    Senior Member
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    Keith Cohen
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    The amount of time for order processing can vary, but it will be completed as soon as possible. Most orders are processed immediately, but if there are any issues with the order (either a technical issue with the payment processor [PayPal,2CO] or if there is missing information) it can take a little longer since it must be manually processed.

  5. #5
    Member
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    Yes I understand, but you understand that I you want to download the software ASAP after purchase

  6. #6
    Junior Member
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    In the same boat here -- have paid, received PayPal receipt and license approval notice, but am locked out of the downloads, support and members-only forum areas.

  7. #7
    vBSEO.com Webmaster Mert Gökçeimam's Avatar
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    Hello Chris ,

    Please send me your forum adress , payment transaction id and payment date via PM so i can correct the problem. Sorry for the inconvience.
    Mert Gökçeimam / Crawlability Inc.

    vBSEO 3.6.0 Alpha Önizlemesi - Including Like Tree
    Unveiling the NEW vBSEO Sitemap Generator 3.0 - available NOW for vBSEO Customers!


    Twitter:@Depkac
    Personal Blog : Mert Gökçeimam

  8. #8
    Junior Member
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    Thanks for your prompt reply, Mert -- the problem is that an incorrect username is attached to my license. I have sent you the details via PM. Much appreciated,

  9. #9
    Junior Member
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    Mert: you are a rock star. Much appreciated -- many thanks for your quick support!

  10. #10
    vBSEO.com Webmaster Mert Gökçeimam's Avatar
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    You're welcome
    Mert Gökçeimam / Crawlability Inc.

    vBSEO 3.6.0 Alpha Önizlemesi - Including Like Tree
    Unveiling the NEW vBSEO Sitemap Generator 3.0 - available NOW for vBSEO Customers!


    Twitter:@Depkac
    Personal Blog : Mert Gökçeimam

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