not much. i knew next to nothing when i got mine. other than a couple IM questions with Bama, i did it all on my own.
after you buy it, they install everything and give you root passwords, etc, and if you got cpanel/whm package, you're already on your way to getting your sites set up.
the hardest part is uploading the ioncube/zend files to the right directory, then editing the php.ini to reference its location through SSH



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