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help.... read me...

This is a discussion on help.... read me... within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; hi. this isnt' presales -- as i already bought. I can't go to the support area, but license expired. I ...

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  #1  
Old 08-11-2008, 09:55 PM
Junior Member
  
Real Name: larry kolinek
Join Date: Mar 2007
Posts: 9
help.... read me...
hi.
this isnt' presales -- as i already bought.
I can't go to the support area, but license expired.
I did buy/ renew the license but it will not renew.
i've sent 2 pms and 1 email to support, sales and joe.

all that happen on friday night.
its now monday night and this is my post.

i'm 99% sure i fell through the cracks...
but how big is the crack?

thanks
Last edited by Michael Biddle; 08-12-2008 at 01:57 AM.
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Old 08-12-2008, 01:07 AM
Michael Biddle's Avatar
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vBSEO Total Customer Support
  
Real Name: Michael Biddle
Join Date: Jan 2007
Location: Southern California
Posts: 3,207
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Hello, I have found your order, but do not know which URL you want to place it on. You can post it here or PM me.
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Old 08-12-2008, 01:36 AM
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Real Name: larry kolinek
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Posts: 9
thanks...
tech-forums.net/pc
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Old 08-12-2008, 01:57 AM
Michael Biddle's Avatar
vBSEO Staff
vBSEO Total Customer Support
  
Real Name: Michael Biddle
Join Date: Jan 2007
Location: Southern California
Posts: 3,207
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Sorry for the delay. Your license has now been updated. Please note that if you have a problem like this, then it is normally best to open a thread stating your problem, but keep out your private data until a staff member tells you to PM them with it. That way the first available Staff Member can get to you.
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