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SAM DELMORAD · #1 01-03-2008, 10:17 AM

hello ,

i just made the order some hrs ago.

and i choose the vBSEO Install Service , so i run the support ticket with the forum informations. complatly.

but i see no one repley or even start work on it , or just repley me for the time that they will start ..

pls advice.

Mert Gökçeimam · #2 01-03-2008, 10:44 AM

Replied to your ticket.

Time to Completion of Your Installation

A vBSEO Total Support Member will complete your installation as soon as your order is discovered. While we have support staff located in several different time zones, there may be periods when the support staff is not online.

While in many cases your install may be completed in less than an hour from submitting your order, you may need to wait up to 24 hours to have a vBSEO Total Support Team member begin your installation.

Note: If you have any restrictions on the date/time of installation, please let us know in a support ticket when you submit your password information. We will do our best to comply with your schedule. However, please be aware that we do NOT cover all timezones.

If you request a time period for installation during which staff is not available, we will advise you of the closest available time for installation. If you do not provide information on when to complete your installation, the vBSEO Total Support Team will attempt to complete your installation as soon as your order is discovered and staff is available to begin.