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About LinkBacksHello -
Yesterday, I sent a support ticket regarding domain transfer of vBSEO, and have not received a response. What is your typical response time?
Thanks!
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Existing customer waiting for Support Ticket Response...
This is a discussion on Existing customer waiting for Support Ticket Response... within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; Hello - Yesterday, I sent a support ticket regarding domain transfer of vBSEO , and have not received a response. ...
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10-20-2006 12:21 PM #1Junior Member
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- kat
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- May 2006
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Existing customer waiting for Support Ticket Response...
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10-20-2006 12:48 PM #2Senior Member
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- Keith Cohen
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- Jul 2005
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Since it's related to your licenses, there can be a longer turn around time since there are a limited number of people that have access to that information.
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10-20-2006 12:49 PM #3Junior Member
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- kat
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3 days? 3 weeks?
Originally Posted by Keith Cohen
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10-20-2006 01:19 PM #4Senior Member
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- Brandon Sheley
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sometimes it's within 24 hours, the weekends may be a hair longer from family time,
but most of the time it's just a few hours....
it's worth the wait
My forums: General Forums | Admin Talk (running xenforo)
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Support ticket #1314 - Been waiting 4 days for an answer
By dr1 in forum General DiscussionReplies: 3Last Post: 09-29-2006, 12:49 PM
