Did You Get Your vBSEO Download? How to Complete Your Order.

Hello Oleg,

thank you very much for your assistance.

Best regards
Michael

Dear Support

On Friday, 18th January I purchased the vBSEO Plugin and the Copyright
Removal Function (total 189.28 EUR) for our client. So far our client didn't receive any confirmation email. Plus our email to sales@crawlability.com 2 days ago still remains unreplied.

Could you please check the order? The order # is 3867378519. We payed with 2CO.com with VISA.

Please answer soon. Our client is waiting.

Best Regards,
Remo Uherek

Hello Remo,

the license has been activated, but owner username did not come through with purchase, please PM me the username of license holder so that I can correct that.

Originally Posted by remouherek

Dear Support

On Friday, 18th January I purchased the vBSEO Plugin and the Copyright
Removal Function (total 189.28 EUR) for our client. So far our client didn't receive any confirmation email. Plus our email to sales@crawlability.com 2 days ago still remains unreplied.

Could you please check the order? The order # is 3867378519. We payed with 2CO.com with VISA.

Please answer soon. Our client is waiting.

Best Regards,
Remo Uherek

Can you confirm that your client has been given access?

If not, please let me know which username should be assigned to the account.

Hello,

License key is Download ID or Order ID?

Thanks

Hello,

the License key is not the same as download ID or order ID, it's automatically obtained by vBSEO, please check your vBSEO Control Panel after installation to find it.

Please view this screenshot.

I see that you have your forums URL defined in vB admincp as "127.0.0.1", while it should exactly match your licensed URL (including domain name).

Got my third license delivered to me in record speed. By the time I closed the email that my order was being reviewed the email from vbSEO with download details showed up. Took all of 5 minutes from purchase to download.

To avoid any additional delay with your order please forward the following information to me via PM:

• Your forum URL
• Your order #

Paid this afternoon for my license - no response yet [19:30]. I'll contact you through PM now to disclose requested details.

Hello,

Your have purchased Branding Free option for vBSEO ($117), not the license itself (which costs $149). You can purchase license here: https://www.vbseo.com/purchase/buy-vbseo.html

Placed an order yesterday but still can't download and have not received an email with details on how to activate or what to do. Is this normal or do I need to do something?

Thanks.

Please PM me your transaction ID so that I can check the issue.

I wrote a PM to Joe Ward friday, still no answer :-(

paypal processed the transaction but we still keep getting "your order is incomplete" emails :(

help!!!!

Hello Fabrizio ,

Please Pm me your forum adress and payment transaction id so i can correct the issue.

Sorry for the delay