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Did You Get Your vBSEO Download? How to Complete Your Order.

This is a discussion on Did You Get Your vBSEO Download? How to Complete Your Order. within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; If you ordered vBSEO and have not yet received your download information, we are probably waiting for more information from ...

  1. #1
    Senior Member Array
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    Joseph Ward
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    Arrow Did You Get Your vBSEO Download? How to Complete Your Order.

    If you ordered vBSEO and have not yet received your download information, we are probably waiting for more information from you.

    • When we receive new orders that require additional info, we email you asking for this information.
    • Unfortunately, these emails sometimes get lost in your spam filters.
    • Other times, your email responses may accidentally end up in our spam filters.


    To avoid any additional delay with your order please forward the following information to Andrés Durán Hewitt or Mert Gökçeimam via PM:

    • Your forum URL
    • Your order #


    As soon as we have this information we can complete your order and send your activation notice via both email and PM.
    Last edited by Andrés Durán Hewitt; 05-30-2012 at 12:49 PM.

  2. #2
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    Vbseo improves each and every day
    Thanks Joe
    | F | U | T | U | R | E |

  3. #3
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    Philipp Herbers
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    That's how it has to be, Future

    Thanks

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    Exclamation

    I have a question here for anyone who cares respond.

    1. I downloaded vbSEO for 149.00 on OCt. 31st.

    2. I did as sated and sent my forum URL and order # .

    3. I received an email with a download link.

    Here is the problem: the download link does not provide access - which I currently lack. Directly below the link its says "Buy vbSEO." Its been 3 days now, and I am growing frustrated with the silence.

    What now?

  5. #5
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    Were you logged in when you purchased, or did you happen to be logged in with another account? Your user account is usually included with the order if you are logged in; that's how the purchase can be associated with you.

    In your case, since there was some problem, please send a PM to Joe Ward with the information requested in the first post of this thread and he'll get you set up ASAP.

  6. #6
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    Thumbs up

    Quote Originally Posted by Keith Cohen View Post
    Were you logged in when you purchased, or did you happen to be logged in with another account? Your user account is usually included with the order if you are logged in; that's how the purchase can be associated with you.

    In your case, since there was some problem, please send a PM to Joe Ward with the information requested in the first post of this thread and he'll get you set up ASAP.
    Thanks Keith. Will do. The problem may have come from not being logged in when I made my purchase. My info is on the way. Thanks again.

    Oh, I forgot to mention, I already PMed Joe and this is the result. Should I go back to him a second time? I'm just a little frustrated.

  7. #7
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    You can send it to me as well, if you like, in case Joe isn't around at the moment.

  8. #8
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    Thumbs up

    Will do.

    Thanks.

  9. #9
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    It looks like the license was assigned to another username you had created, blkatt10. I've moved the license to your blkatt account, so you should be all set.
    Last edited by Keith Cohen; 11-03-2007 at 08:06 PM.

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    i paid with paypay and have not recieved the "script" yet

  11. #11
    Member Array MrNase's Avatar
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    As far as I know, all orders are processed manually so it can't take an hour or two.

    (I am also waiting... )

  12. #12
    vBSEO Staff Array Ace Shattock's Avatar
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    You need to click the 'Downloads' link in the top of the page.

    *edit* As both of you are currently showing as licensed.
    Ace Shattock / Crawlability Inc.
    Security bulletin - Patch Level for all supported versions released

    Unveiling the NEW vBSEO Sitemap Generator 3.0. - available NOW for vBSEO Customers!


    My Personal Sites: New Zealand Forum | vBulletin Modifications and Styles | New Zealand Food | New Zealand Android OS Talk | vBulletin Hosting

  13. #13
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    Didn't take long for mine to be processed. Less than an hour in fact.

  14. #14
    Member Array MrNase's Avatar
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    I already contacted Keith about this. It still shows that my license is expired. :(

  15. #15
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    is the license key emailed? cause i dont know where to look for it and i want to have that before i upload to my site. thanks for the fast response

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