Did You Get Your vBSEO Download? How to Complete Your Order.

Joe Ward · #1 10-21-2007, 08:53 PM

If you ordered vBSEO and have not yet received your download information, we are probably waiting for more information from you.

When we receive new orders that require additional info, we email you asking for this information.
Unfortunately, these emails sometimes get lost in your spam filters.
Other times, your email responses may accidentally end up in our spam filters.

To avoid any additional delay with your order please forward the following information to me via PM:

Your forum URL
Your order #

As soon as I have this information I can complete your order and send your activation notice via both email and PM.

Future · #2 10-25-2007, 08:05 AM

Vbseo improves each and every day

Thanks Joe

Philipp Herbers · #3 11-01-2007, 07:00 PM

That's how it has to be, Future

Thanks

blkatt · #4 11-03-2007, 08:21 PM

I have a question here for anyone who cares respond.

1. I downloaded vbSEO for 149.00 on OCt. 31st.

2. I did as sated and sent my forum URL and order # .

3. I received an email with a download link.

Here is the problem: the download link does not provide access - which I currently lack. Directly below the link its says "Buy vbSEO." Its been 3 days now, and I am growing frustrated with the silence.

What now?

Keith Cohen · #5 11-03-2007, 08:23 PM

Were you logged in when you purchased, or did you happen to be logged in with another account? Your user account is usually included with the order if you are logged in; that's how the purchase can be associated with you.

In your case, since there was some problem, please send a PM to Joe Ward with the information requested in the first post of this thread and he'll get you set up ASAP.

blkatt · #6 11-03-2007, 08:31 PM

Quote:

Originally Posted by Keith Cohen

Were you logged in when you purchased, or did you happen to be logged in with another account? Your user account is usually included with the order if you are logged in; that's how the purchase can be associated with you.

In your case, since there was some problem, please send a PM to Joe Ward with the information requested in the first post of this thread and he'll get you set up ASAP.

Thanks Keith. Will do. The problem may have come from not being logged in when I made my purchase. My info is on the way. Thanks again.

Oh, I forgot to mention, I already PMed Joe and this is the result. Should I go back to him a second time? I'm just a little frustrated.

Keith Cohen · #7 11-03-2007, 08:39 PM

You can send it to me as well, if you like, in case Joe isn't around at the moment.

blkatt · #8 11-03-2007, 08:48 PM

Will do.

Thanks.

Keith Cohen · #9 11-03-2007, 08:55 PM

It looks like the license was assigned to another username you had created, blkatt10. I've moved the license to your blkatt account, so you should be all set.

mustangt562 · #10 11-21-2007, 05:54 PM

i paid with paypay and have not recieved the "script" yet

MrNase · #11 11-21-2007, 06:06 PM

As far as I know, all orders are processed manually so it can't take an hour or two.

(I am also waiting...

)

Ace Shattock · #12 11-21-2007, 06:07 PM

You need to click the 'Downloads' link in the top of the page.

*edit* As both of you are currently showing as licensed.

AWS · #13 11-21-2007, 06:12 PM

Didn't take long for mine to be processed. Less than an hour in fact.

MrNase · #14 11-21-2007, 06:12 PM

I already contacted Keith about this. It still shows that my license is expired. :(

mustangt562 · #15 11-21-2007, 06:19 PM

is the license key emailed? cause i dont know where to look for it and i want to have that before i upload to my site. thanks for the fast response