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Can't access forum

This is a discussion on Can't access forum within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; Hi there, I bought your product some time ago but have yet to install it. I am now trying to ...

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  #1  
Old 05-24-2006, 09:55 PM
Junior Member
  
Real Name: Clancy
Join Date: Nov 2005
Location: Australia
Posts: 15
Can't access forum
Hi there,

I bought your product some time ago but have yet to install it. I am now trying to look around the forums but am unable to access most areas. I also can't put in a support ticket as it says that I haven't purchased vBSEO.

Do I need to do something to get my account activated? I can download the product but I can't seem to do anything else.

What do I need to do?

Thanks for your help.

Cheers

Clancy
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  #2  
Old 05-24-2006, 10:02 PM
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Re: Can't access forum
Helly Clancy,

Please forward a copy of your PayPal or 2CO payment confirmation e-mail to licenses@crawlability.com, and be sure to include your forum username.

Thanks!
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Old 05-24-2006, 10:11 PM
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Real Name: Clancy
Join Date: Nov 2005
Location: Australia
Posts: 15
Re: Can't access forum
Hi Keith,

Thanks for that... I actually did do that already. I sent it to Juan on the 27/12/05. I guess it must have slipped through the cracks somehow.

I'll forward my receipt on again now.

Thanks for your quick response.

Clancy
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Old 05-31-2006, 05:13 AM
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Real Name: Clancy
Join Date: Nov 2005
Location: Australia
Posts: 15
Re: Can't access forum
I sent the email with my receipt on the 25th but I still can't access the forums.

What can I do?

Clancy
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Old 05-31-2006, 12:36 PM
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Re: Can't access forum
Clancy - please PM the informatin direclty to me.
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Old 05-31-2006, 10:14 PM
Junior Member
  
Real Name: Clancy
Join Date: Nov 2005
Location: Australia
Posts: 15
Re: Can't access forum
Quote:
Originally Posted by Joe Ward
Clancy - please PM the informatin direclty to me.
Thank you Joe. I have PMed you with a copy of my PayPal receipt.

Cheers

Clancy
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