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Can't access forum

This is a discussion on Can't access forum within the Pre-Sales Questions forums, part of the Announcements & Pre-Sales category; Hi there, I bought your product some time ago but have yet to install it. I am now trying to ...

  1. #1
    Junior Member
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    Clancy
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    Can't access forum

    Hi there,

    I bought your product some time ago but have yet to install it. I am now trying to look around the forums but am unable to access most areas. I also can't put in a support ticket as it says that I haven't purchased vBSEO.

    Do I need to do something to get my account activated? I can download the product but I can't seem to do anything else.

    What do I need to do?

    Thanks for your help.

    Cheers

    Clancy

  2. #2
    Senior Member
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    Keith Cohen
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    Helly Clancy,

    Please forward a copy of your PayPal or 2CO payment confirmation e-mail to licenses@crawlability.com, and be sure to include your forum username.

    Thanks!

  3. #3
    Junior Member
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    Clancy
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    Hi Keith,

    Thanks for that... I actually did do that already. I sent it to Juan on the 27/12/05. I guess it must have slipped through the cracks somehow.

    I'll forward my receipt on again now.

    Thanks for your quick response.

    Clancy

  4. #4
    Junior Member
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    Clancy
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    I sent the email with my receipt on the 25th but I still can't access the forums.

    What can I do?

    Clancy

  5. #5
    Senior Member
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    Joseph Ward
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    Clancy - please PM the informatin direclty to me.

  6. #6
    Junior Member
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    Clancy
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    Quote Originally Posted by Joe Ward
    Clancy - please PM the informatin direclty to me.
    Thank you Joe. I have PMed you with a copy of my PayPal receipt.

    Cheers

    Clancy

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