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Agreed. This new support system isn`t that good. I would suggest kayako.

I got it working now. The problem is with Internet Explorer 7.
Firefox is the better solution.

all the best
Holger

Still, the problem exists with IE. Switching browsers isn`t a permanent solution.

Ok will try to submit again with firefox

We are looking into these reports. Thank-you for letting us know that there are some issues. Thank-you for your patience while we work to resolve them.

Just an error I get using IE7 on Vista Ultimate with latest updates installed. Just hangs at, "Searching for..." :

wo0ow thes Good News nice go go vbseo

Yeah, that error is because it`s loading http images in https.

Originally Posted by Oleg Ignatiuk

Hello,

I see no recent/unanswered tickets from you, please try to create a new one: https://www.vbseo.com/support/

I created yet another ticket, but I doubt if it get's created using this new system.

No need to mention I am facing an emergency problem here where users are unable to open any of vbseo page.

http://www.hallagulla.com/urdu/funny...-new-post.html

Only page they can view is forum home page http://www.hallagulla.com/urdu/index.php.

Just for reference stats gone down from 10,000 visitors a day to 3000 visitors.

eXTReMe Tracking

Is there anyway to get some support to get my problem fixed while you guys fix this new support system ? I would be greatful.

Thanks,

Hello,

do you have vBSEO's .htaccess file in forums folder? Please PM me ftp access details to resolve the issue asap.

Originally Posted by Neal

Just an error I get using IE7 on Vista Ultimate with latest updates installed. Just hangs at, "Searching for..." :

This is the exactly the error I am getting, and at same time facing EMERGENCY PROBLEM with VBSEO without any support.

What happened to VBSEO support we used to get in early times

An update: .htaccess file was missing, I've uploaded it and it works now.

Originally Posted by Oleg Ignatiuk

An update: .htaccess file was missing, I've uploaded it and it works now.

Hello Oleg,

Thanks very much for your help.

I hope support system issues here at VBSEO will also get fixed (error reported above).

Many thanks,

You are welcome!

Great I had some problems with SEO and national letterns and that was pain. Knowdlege base will be helpful