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Announcing the vBSEO Global Partners Program

This is a discussion on Announcing the vBSEO Global Partners Program within the vBSEO Announcements forums, part of the Announcements & Pre-Sales category; Hello everyone, We are very pleased to announce that we recently launched a new initiative called the vBSEO Global Partners ...

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  #1  
Old 08-17-2007, 05:16 PM
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Smile Announcing the vBSEO Global Partners Program
Hello everyone,

We are very pleased to announce that we recently launched a new initiative called the vBSEO Global Partners Program.

Some of may have already experienced the GP program. One of our first tasks was to start identifying your choosen language.

The new Global Partner program will ensure that we serve all non-English speaking customers better in the future, by adding dedicated Global Partners to our team.

Why is the Global Partners Program needed?

Simple. vBSEO customers are located all over the world. We believe that the quality of support provided to our customers should be the same regardless of their spoken language.

The Global Partners Team will ensure that our non-English speaking customers achieve the level of service/support that they expect and deserve.

We will expand the Global Partners Team over time to ensure that we cover each language spoken by our customers all over the world.

What is a vBSEO Global Partner?

 A Global Partner will support you in your native language, both within our support ticketing system and in a dedicated forum for your language.

Global Partners will also handle the fulfillment of your vBSEO orders, sending confirmation emails in your native language as well.

With the vBSEO Global Partners on Your Team, language will no longer be any type of barrier, and you can get the same level of service and support provided to vBSEO's English speaking customers.

Who is on the vBSEO Global Partners Team?

Our Global Partners program was formed by three of our most dedicated vBSEO experts. You will recognize their names since they have already been actively providing support in their native languages of German, Turkish, and Arabic:
  • Philipp Herbers, Global Partner - German; Global Partners Program Manager
  • Mert Gökçeimam, Global Partner - Turkish
  • Mohamed Mostafa, Global Partner - Arabic
Philipp Herbers

 Philipp is in charge of managing the ongoing operations of the Global Partner Program. He coordinates all activities of the Global Partners Team. He is also the Global Partner for German-speaking customers.

Mert Gökçeimam

Mert is the Global Partner for Turkish-speaking customers. He will conduct all support, order fulfillment, and announcements for all Turkish vBSEO customers.

Mohamed Mostafa

 Mohamed is the Global Partner for Arabic-speaking customers. He will conduct all support, order fulfillment, and announcements for all Arabic vBSEO Customers.

Questions?

 If you have any questions, comments, or suggestions about the vBSEO Global Partners Program, please feel free to contact me.

Regards,
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  #2  
Old 08-17-2007, 05:18 PM
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Hey everyone,

I hope that you will like this program.

All kind of constructive feedback is much appreciated.
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  #3  
Old 08-18-2007, 02:44 AM
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Very nice. Like the approach to Customer Support you have taken.
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  #4  
Old 08-18-2007, 05:40 AM
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I see that this site is using vBSEO 3.0.1 That excites me more ^^ but this is good news for those who need it
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  #5  
Old 08-18-2007, 06:24 PM
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why is spanish always left behind???
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  #6  
Old 08-18-2007, 07:12 PM
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Quote:
Originally Posted by COBRAws View Post
why is spanish always left behind???
With enough interest they will include it. they said they are still expending it
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  #7  
Old 08-19-2007, 11:21 AM
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Juan is already fluent in Spanish.
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  #8  
Old 08-21-2007, 08:59 AM
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Keep up the good work guys

Best regards

StarBuG
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  #9  
Old 08-22-2007, 02:31 AM
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Well Done Guys..you guys Rockz
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  #10  
Old 08-22-2007, 07:48 PM
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Originally Posted by Keith Cohen View Post
Juan is already fluent in Spanish.
Unfortunatelly a CEO cant reply support tickets as fast a Oleg does. My 2 cents.

I even offered my medium sized board (4million pageviews) for betatesting because a lot of urls get nested with spanish words on it.

Anyway, some day, support for spanish will come. Its the 2nd language searched in google.
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  #11  
Old 08-24-2007, 12:47 AM
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What about ENGLISH! :P
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  #12  
Old 11-20-2007, 03:16 AM
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Just a question, but the Global Partners give theirs work for Free or the vBSEO owners Paid they?
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  #13  
Old 01-09-2008, 09:17 AM
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doubled
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  #14  
Old 01-09-2008, 09:27 AM
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Thumbs up
how to dale with this global partner prgram ?
is there any steps?
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  #15  
Old 01-09-2008, 10:37 PM
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Nope, if you specify your forum as German, Turkish, or Arabic, your order/support tickets will automatically be handled by the appropriate Global Partner.
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