Where's Support?

Hello,
I have been a member since 3/22/08. Almost 2 weeks ago, I requested a new license key for vbseo 3.20. through a support ticket because I have transferred my site to a new url. I have not heard anything from vbseo. Where are you guys? HELP PLEASE.
Thank you.

Hi Tomee,

Did you use the new support system here:
http://www.vbseo.com/support/

Please create a new ticket and someone will take care of it for you ASAP.

You can also send me a PM directly and I'll handle it for you now.