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Would like to see who

This is a discussion on Would like to see who within the Off-Topic & Chit Chat forums, part of the Focus on Members category; IS online when I am posting so I might ask a question offline/pm vers posting a question on the board ...

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  #1  
Old 11-14-2006, 12:13 AM
Member
  
Real Name: Jon
Join Date: Oct 2005
Posts: 84
Would like to see who
IS online when I am posting so I might ask a question offline/pm vers posting a question on the board

Could this happen in the near future????
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  #2  
Old 11-14-2006, 12:19 AM
Keith Cohen's Avatar
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Real Name: Keith Cohen
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Location: Raleigh, NC USA
Posts: 6,277
Quick Links -> Who's Online
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  #3  
Old 11-14-2006, 12:22 AM
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Real Name: Jon
Join Date: Oct 2005
Posts: 84
why did you move this?
why does it not show WOL in the bottom of the page?
Why should I go there and see?
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  #4  
Old 11-14-2006, 12:25 AM
Keith Cohen's Avatar
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Real Name: Keith Cohen
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It isn't moved. That's the default location of that option. vBSEO just chose to not show it at the bottom of the forum home page. You should go there and see because you asked to see who's online.
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  #5  
Old 11-14-2006, 12:25 AM
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Real Name: Jon
Join Date: Oct 2005
Posts: 84
NOPE
here is a screen shot
Attached Thumbnails
quick.jpg  
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  #6  
Old 11-14-2006, 12:26 AM
Keith Cohen's Avatar
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Quote:
Originally Posted by hc.... View Post
NOPE
here is a screen shot
It must be for staff only then.
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  #7  
Old 11-14-2006, 12:32 AM
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Real Name: Jon
Join Date: Oct 2005
Posts: 84
That is BS then I should I know That I have a problem and know that I will get a timely respones?

I wish there was a response/que like on VB.com for Support
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  #8  
Old 11-14-2006, 12:33 AM
Keith Cohen's Avatar
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Did you open a support ticket for a problem you're having? I don't see any open tickets from you....
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  #9  
Old 11-14-2006, 12:36 AM
Member
  
Real Name: Jon
Join Date: Oct 2005
Posts: 84
how about you open one for me since you know it all.

I have no idea where to go?

This site does not offer me the results no the tech support that we as paying customers should get


Everything is so hard to find and we must ask questions like this to get some kind of response It has only been a week since my first post in a long wile.
Why should I or every customer go through this run around?
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  #10  
Old 11-14-2006, 12:38 AM
Keith Cohen's Avatar
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Real Name: Keith Cohen
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Tech Support is provided primarily through the ticketing system. There is no run around. Click the large "Support" link at the top of the page. There is also a link to the ticket system from your vBSEO Control Panel.

If you are having a problem with something, open a ticket.

If you just need advice/opinions on settings/etc, you can post in the forums asking for input.
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Support Team Launches New DeskPro Powered Tool Enhanced Support at Your Service

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  #11  
Old 11-14-2006, 12:42 AM
Member
  
Real Name: Jon
Join Date: Oct 2005
Posts: 84
WOW
I posted a problem and you (KEITH ) gave me the run around you still cant tell me how When I posted URLs of 2 sites that when I post it the links come up with the distributions of the site instead of the links.
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  #12  
Old 11-14-2006, 12:42 AM
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Real Name: Ace Shattock
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Posts: 2,960
Quote:
Originally Posted by hc.... View Post
how about you open one for me since you know it all.

I have no idea where to go?
At the top of every page on this site, there are 4 large links.

The second one is "Support".

Click it, and it will take you to our Ticketing System, where you can raise a ticket and expect a prompt response from one of the Support Team.

The forums are not intended for serious support issues, more 'member to member' support.

Regarding the initial question: Who's Online has been turned off here for as long as I can remember. It is the choice of the Administration, a quote from Joe is:

Quote:
I personally prefer NOT having "Who's online". Despite it basically looking messy - I don't think it helps for SEO purposes with all those extra links to member profile pages.

The one benefit is providing a graphical representation of the activity. I think that this can be better achieved with a graphical "usage meter" or something similar - I'm sure there must be a hack available for this at vBulletin.org somewhere.
I will close this thread now, as the question has been answered and the thread is wandering off in another direction.

Should you require support, please open a ticket following the instructions I gave above.
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